Senior/ Assistant Manager, Medical Affairs (Medicolegal)

National University Polyclinics; Singapore; On-site; SGD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated professional to join their administration team. In this role, you will be responsible for executing risk management plans related to medico-legal cases and clinical complaints, ensuring effective resolutions within the organization. You will manage the claims process and coordinate the renewal of medical malpractice coverage while driving awareness of industry trends through education and communication initiatives. This position offers a unique opportunity to contribute to clinical care improvements and engage with various stakeholders, making a significant impact in a dynamic healthcare environment.

Qualifications

• Good basic degree from a reputable university required.
• Relevant experience in case reviews and complaint management is essential.

Responsibilities

• Execute risk management plans for medico-legal cases.
• Manage claims process and coordinate medical malpractice coverage.

Skills

Interpersonal Skills

Communication Skills

Writing Skills

Stakeholder Management

Project Management

Detail-oriented

Education

Bachelor's Degree

Job description

Job ID: 6990

Job Function: Administration

Responsibilities

• To execute risk management plans for medico-legal cases and clinical complaints to ensure effective resolution for the organization.
• To undertake specific tasks or projects that will promote good clinical care in the hospital.
• Manage medico-legal cases and clinical complaints to ensure effective resolution.
• Manage claims process and coordinate the renewal and administration of medical malpractice coverage for the organization.
• Drive the ML education and communication arm to increase awareness of the latest industry trends and issues.
• Serve as a Secretariat to Clinical Care Review Committee (CCRC).
• Manage ad hoc projects.

Requirements

• A good basic degree from a reputable university.
• Focused and motivated individual with relevant experience in case reviews and management of complaints.
• Strong team player with good interpersonal, communication, and writing skills.
• Keen eye for details and a curious mind to deep-dive into issues.
• Excellent follow-up capabilities, ability to prioritize and handle several projects simultaneously.
• Skillfulness in handling people from different levels, backgrounds, and personalities.
• Excellent senior stakeholder management skills, including the ability to negotiate, inform about risk, and influence to gain alignment and agreement.