Senior Assistant Manager/Manager, Zone Operations, RHSO(7155)

NUHS Regional Health System Office; Singapore; On-site; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a dynamic leader to drive community operations aimed at enhancing residents' health and wellness. This role involves strategic planning, collaboration with community partners, and continuous improvement of care services. You will lead a dedicated team, ensuring they are well-resourced and supported in their mission. With a focus on data-driven decision-making and program evaluation, this position offers the chance to make a significant impact in the community. If you have a passion for healthcare and a knack for strategic thinking, this opportunity is perfect for you.

Qualifications

• Bachelor's degree with 7+ years of experience, preferably in healthcare.
• Strong analytical and strategic thinking abilities.

Responsibilities

• Lead regional community operations to promote healthy lifestyles.
• Support operations planning through data analysis and manpower management.

Skills

Critical Thinking

Project Management

Data Analysis

Communication Skills

Collaboration

Microsoft Office

Education

Bachelor's Degree

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Job description

Job Responsibilities

• Lead in regional community operations to support the residents in leading a healthy lifestyle including the following community operations:
  1. Transition care programme
  2. Community Health Posts
• Support in operations planning in the following assigned areas:
  1. Data analysis and monitor workload
  2. Manpower planning and management
  3. Collaborate and engage community partners to co-ordinate community operations
• Drive continuous improvement to enhance care and residents experience including:
  1. Pilot new programmes and processes
  2. Evaluate the use of technology to ease workflow improvement
  3. Evaluate success of pilot programs for future action
  4. Manageservice related feedbackand ensure residents' concerns are addressed
  5. Evaluate feedback and identify potential service gaps for improvements
• Lead in regional community operations team in assigned areas:
  1. Ensure department is appropriately resources to carry out its mission - people, funding, skill & technology
  2. Develop team members to enhance their skills & harness their potential
  3. Integrate team with the other RHSO departments and divisions
• Any other duties

Job Requirements

• Bachelor degree in any discipline, with at least 7 years of working experience, preferably in healthcare
• Able to think critically and strategically, with strong conceptual and analytical abilities
• Strong planning, project management and organizational skills
• Able to work well with others, to foster buy-in and collaboration
• Good verbal and written communication skills.
• Microsoft office. (Excel, Word, PowerPoint)
• Experience in strategic planning and/ or programme development would be advantageous