Senior/Assistant Manager, Dept of Surgery & Urology

Senior/Assistant Manager, Dept of Surgery & Urology

Job ID: 7675

Job Function: Administration

Institution: National University Hospital

Career in the Hospital
Join our incredible team at the National University Hospital (NUH), where we believe that a hospital is more than just a workplace. Every day, we witness the remarkable impact that our healthcare professionals can have on individuals, families, and entire communities.

At NUH, we are driven by a shared purpose – to lend a helping hand to those in need, to be a source of support and healing, and to empower patients to live their best lives. We are looking for passionate and committed individuals to join us as we transform lives and create a lasting impact in the lives of our patients.

About NUH
The National University Hospital (NUH) is Singapore’s leading university hospital, with a proud heritage dating back to 1905 with the establishment of what’s now the NUS Yong Loo Lin School of Medicine. Our strong ties with the medical school have shaped us into a unique institution, allowing us to seamlessly integrate clinical care with teaching and research.

About Department and Purpose of the Position

The Senior/Assistant Manager will be responsible for the management of assigned clinical service(s) across the continuum of care, and achieving stated outcomes in customer service, volume & financial targets, processes, and learning & growth perspectives.

Key Responsibilities

Primary Responsibilities and Duties (80%)

Operations & Business Management

1. Manage service point operations assigned at inpatient beds & OT management including:

• Work with stakeholders to streamline billing, system, or process workflows.
• Close monitoring of high bills incurred during admission.
• Ensure all bed and OT resources are optimised;
• Achieve the targets for the clinical services assigned and be responsible for developing and carrying out business plans to ensure that goals are reached.
• Provide support for inpatient wards, including responsible in procuring and management of logistics needs for business.

1. Provide operational support for both departments’ clinical manpower deployment and appointments.

1. Plan, develop and execute data management strategy, reporting / dashboard automation to facilitate data-driven decision and meet departments' strategic needs and requirements.

Business Management

• Responsible for achieving the volume and financial targets for the clinical services assigned and be responsible for developing and carrying out business plans in conjunction with the clinical heads of departments/divisions to ensure that goals are reached.
• Scope of business management includes annual financial budgeting and regular reviews with clinical heads of departments/divisions, and development of new businesses.

Secondary Responsibilities and Duties (20%)

• Disseminate and implement hospital’s policies & procedures.
• Ensure Policy & Procedures are current.
• Perform any other duties as assigned by supervisor.

Key Requirements

• Bachelor degree from a recognized institution with at least 4 years of working experience.
• Good analytical and organization skills.
• Excellent communication, problem solving, presentation, negotiation and interpersonal skills.
• Competent in Microsoft Word, Excel and PowerPoint.
• Positive, motivated and able to perform under pressure.
• Has initiative and able to work independently.
• Experience in healthcare is not compulsory, but preferred.

Closing & Applications
When you join NUH, you become part of a dynamic and collaborative environment where expertise, knowledge, and compassion all come together.

Working in healthcare offers satisfaction that extends far beyond the ordinary. The smiles of gratitude from patients and the profound sense of fulfilment that comes from helping others cannot be measured. It is a career that allows for both personal and professional growth. The challenges you encounter in this rapidly evolving industry push you to constantly expand your knowledge and skills, as well as encourage lifelong learning.

Be a part of a team that gets to create a transformative healthcare experience for our patients and professionals alike.