What the role is:
The Ministry of Home Affairs (MHA) aspires to be a world-class organisation in delivering safety and security for our people. In pursuing our mission to make Singapore our safe and secure best home, we remain constant and true to our core values of Honour and Unity.The HRSC is a centre under the HR Division of Ministry HQ providing key HR services for MHA’s workforce. There are six branches in HRSC. This post is under the Boarding and Development Services Branch, which oversees hiring, exit and development admin services in MHA.The job holder handles the spectrum of activities related to recruitment and in-service appointments across MHA. He/She supports the team in implementing the required plans, ensuring process efficiency and meeting of key performance indicators (KPIs) and service standards.
What you will be working on:
Principle accountabilities• Work closely with Home Team Departments (HTD), interviewers, candidates, and other relevant stakeholders to ensure timely and accurate processing of appointments for new and in-service officers.• Ensure that candidates’ needs are addressed timely and satisfactorily.• Escalate and communicate risks and issues to management as appropriate.Recruitment• Perform shortlisting of candidates for HTDs.• Manage scheduling of interviews, psychometric test, and other assessments.• Administer FormSG, collection of documents and data required for appointments.• Assist with the preparation of approval for appointments.• Liaise with HTDs and HTDs’ training facilities for pre-boarding of new officers.• Liaise with VITAL for appointment formalities• Responsible for record keeping and tracking of overall status for recruitmentChange/Upgrade of Scheme• Work with HTDs on processing the appointments based on criteria and eligibility•• Assist with the preparation of approval for change/upgrade of schemeMajor Challenges• Balancing the expectations of management, HTDs, candidates, employees and other stakeholders whilst maintaining service standards in a high-volume, fast-paced environment.• Understand the diverse profiles of the HTDs as well as population groups to accurately assess and recommend relevant solutions to meet their needs.• Keep up with changes to HR policies and operating landscape.
What we are looking for:
• Meticulous and independent worker who is able to carry responsibilities with minimal supervision.• A team player with excellent interpersonal skills to engage, negotiate and establish rapport with internal teams and other stakeholders to achieve goals and objectives.• Strong critical thinking and analytical capability, writing and problem-solving skills with attention to details.• Comfortable with data and new technologies. Proficiency in Microsoft Office Excel would be an advantage.• Preferably with working experience in Human Resource.This is a contract position. We wish to inform that only shortlisted candidates will be notified within 30 days upon closing of the advertisement.
About Ministry of Home Affairs
We work as a team, in partnership with the community, to make Singapore our safe and secure Best Home.