Senior / Assistant Director, Operations (CDA)

Public Service Division; Singapore; In loco; SGD 120.000 - 180.000; Tempo pieno

Descrizione del lavoro

Public Service Division in Singapore is seeking a Senior / Assistant Director, Operations for the Communicable Diseases Agency (CDA) to support the Deputy Director, Operations in developing and managing operational functions.

You will work in a fast-paced environment, coordinating with multiple stakeholders and priorities to strengthen outbreak readiness, incident management, and resource planning within the CDA.

Competenze

• Minimum tertiary qualifications in business administration, management or a related field.
• Minimum 5 years work experience in Public Health / Operations / Civil Service would be an advantage.
• Proven leadership skills and ability to inspire others.
• Demonstrated experience to work effectively in a team, lead cross-functional teams and drive initiatives.
• Strong analytical and problem-solving skills, with the ability to frame issues, translate data and insights into operational plans and ground actions.
• Proficient in integrating operational planning/ management with public health requirements.
• Ability to work under pressure and simultaneously on different projects/ tasks.
• Strong stakeholder management, inter-personal and communication skills.
• Willing to continuous learn and keep up-to-date on new developments in the operational/ communicable diseases field.
• Willing to work beyond office hours, including weekends and public holidays, if necessary.

Mansioni

• Lead design, development and coordination of operational drawer plans with internal and external stakeholders, as part of surge and activation under CDA.
• Lead in the development of strategic operational resources and budgetary considerations, including vendor, resource, procurement and contract management.
• Lead in the development of CDA operational capabilities framework and plans (resources, system, training, personnel, and equipping) for crises and continuity requirements.
• Lead in the development of overall operational readiness plans with metrics, training objectives and business continuity.
• Lead the development, operationalisation and review of CDA incident management and reporting framework with dashboards and decision-support integration.
• Lead the mobilization of resources for ops response, including Border Health operations and disease outbreak coordination at agency level.
• Lead and manage secretariat functions for meetings.
• Lead administration and monitoring of budgetary votes for Operations Division.
• On rotation to supervise 24/7 duty officers on urgent disease/ incident notifications.

Conoscenze

Leadership

Stakeholder management

Analytical thinking

Team leadership

Communication

Formazione

Tertiary qualification in business administration/management

Descrizione del lavoro

[What the role is]

As Senior / Assistant Director, Operations of the Communicable Diseases Agency (CDA), you will support Deputy Director, Operations in the development and management of the operational functions.

You will be working in a fast-paced and dynamic environment that will require you to manage multiple stakeholders and priorities concurrently.

[What you will be working on]

You will play a key role in the Operations team in CDA. Your key responsibilities include the following:

Job responsibilities

Ops Planning, Resources and Capability Development:

• Lead in the design, development and coordination of operational drawer plans with internal and external stakeholders, as part of surge and activation under CDA. This includes working with stakeholders to derive the operational considerations and planning parameters for CDA operations.

• Lead in the development of strategic operational resources andbudgetary considerations, as well as ensuring that logistical planning is carefullyconsidered with respect to operational plans.This includes vendor, resource, procurement and contract management.

• Lead in the development of CDAoperational capabilitiesframework and plans(resources, system, training, personnel, and equipping) in response tocrisisand business continuity requirements. This includes performing capability gaps analysis, operationalizing knowledge management and developing key performance indicators to measure operational effectiveness.

Ops Readiness, Response and Monitoring:

• Lead in the development of overall operational readiness plans in terms of resource, personnel and activities during an outbreak/ crisis response. This includes developing metrics to assess the CDA operational readiness, developing training objectives and developing business continuity plans.

• Lead in the development, operationalisation and review of CDA incident management and reporting framework. This includes monitoring and sense making through dashboards, activating agency level meetings to manage incidents, and performing ops-tech integration to support decision making.

• Lead in the development, operationalisation and review of plans on the mobilisation of resources for ops response to support CDA operations. This includes working with stakeholders on Border Health operations, operationalising ground response plans, and act as the lead for disease outbreak at the agency level.

Administration:

• Lead and manage secretariat functions for meetings.

• Lead in the administration and monitoring of budgetary votes for Operations Division.

• On rotation to supervise 24/7 duty officers on phone calls for urgent disease/ incident notifications and management.

[What we are looking for]

Job Requirements

• Minimum tertiary qualifications in business administration, management or a related field.

• Minimum 5 years work experience in Public Health / Operations / Civil Service would be an advantage.

• Proven leadership skills and ability to inspire others.

• Demonstrated experience to work effectively in a team, lead cross-functional teams and drive initiatives.

• Strong analytical and problem-solving skills, with the ability to frame issues, translate data and insights into operational plans and ground actions.

• Proficient in integrating operational planning/ management with public health requirements.

• Ability to work under pressure and simultaneously on different projects/ tasks.

• Strong stakeholder management, inter-personal and communication skills.

• Willing to continuous learn and keep up-to-date on new developments in the operational/ communicable diseases field.

• Willing to work beyond office hours, including weekends and public holidays, if necessary.

As part of the shortlisting process for this role, candidates may be required to complete a medical declaration and/or undergo further assessment.