Senior / Assistant Director, Operations (CDA)

Communicable Diseases Agency (CDA); Singapore; Sur place; SGD 150 000 - 190 000; Plein temps

Résumé du poste

Communicable Diseases Agency (CDA) is seeking a Senior/Assistant Director, Operations to support the Deputy Director in developing and managing operational functions across outbreak readiness and response.

You will lead in design of surge plans, budget and resource considerations, incident management frameworks, and cross-functional coordination with internal and external stakeholders to ensure effective disease control.

Qualifications

• Minimum tertiary qualification in business administration, management or a related field.
• Proven leadership skills with ability to inspire others.
• Experience working in Public Health / Operations and driving cross-functional initiatives.

Responsabilités

• Lead in the design, development and coordination of operational drawer plans with internal and external stakeholders.
• Lead in the development of strategic operational resources and budgetary considerations, including procurement and contract management.
• Lead in the development of CDA operational capabilities framework and plans in response to crisis and business continuity requirements.
• Lead in overall operational readiness plans during outbreaks, including metrics and training objectives.
• Lead in development and review of incident management and reporting framework, dashboards and decision-support.
• Lead in mobilisation of resources for ops response and coordination with Border Health operations.

Connaissances

Leadership

Stakeholder management

Team leadership

Analytical thinking

Communication

Public health

Crisis management

Formation

Tertiary qualification in business administration or related field

Description du poste

What the role is

As Senior / Assistant Director, Operations of the Communicable Diseases Agency (CDA), you will support Deputy Director, Operations in the development and management of the operational functions.

As Senior / Assistant Director, Operations of the Communicable Diseases Agency (CDA), you will support Deputy Director, Operations in the development and management of the operational functions.

What you will be working on

You will play a key role in the Operations team in CDA. Your key responsibilities include the following:

Job responsibilities

• Lead in the design, development and coordination of operational drawer plans with internal and external stakeholders, as part of surge and activation under CDA. This includes working with stakeholders to derive the operational considerations and planning parameters for CDA operations.
• Lead in the development of strategic operational resources and budgetary considerations, as well as ensuring that logistical planning is carefully considered with respect to operational plans. This includes vendor, resource, procurement and contract management.
• Lead in the development of CDA operational capabilities framework and plans (resources, system, training, personnel, and equipping) in response to crisis and business continuity requirements. This includes performing capability gaps analysis, operationalizing knowledge management and developing key performance indicators to measure operational effectiveness.

Ops Readiness, Response And Monitoring

• Lead in the development of overall operational readiness plans in terms of resource, personnel and activities during an outbreak/ crisis response. This includes developing metrics to assess the CDA operational readiness, developing training objectives and developing business continuity plans.
• Lead in the development, operationalisation and review of CDA incident management and reporting framework. This includes monitoring and sense making through dashboards, activating agency level meetings to manage incidents, and performing ops-tech integration to support decision making.
• Lead in the development, operationalisation and review of plans on the mobilisation of resources for ops response to support CDA operations. This includes working with stakeholders on Border Health operations, operationalising ground response plans, and act as the lead for disease outbreak at the agency level.

Administration

• Lead and manage secretariat functions for meetings.
• Lead in the administration and monitoring of budgetary votes for Operations Division.
• On rotation to supervise 24/7 duty officers on phone calls for urgent disease/ incident notifications and management.

What we are looking for

• Minimum tertiary qualifications in business administration, management or a related field.
• Minimum 5 years work experience in Public Health / Operations / Civil Service would be an advantage.
• Proven leadership skills and ability to inspire others.
• Demonstrated experience to work effectively in a team, lead cross-functional teams and drive initiatives.
• Strong analytical and problem-solving skills, with the ability to frame issues, translate data and insights into operational plans and ground actions.
• Proficient in integrating operational planning/ management with public health requirements.
• Ability to work under pressure and simultaneously on different projects/ tasks.
• Strong stakeholder management, inter-personal and communication skills.
• Willing to continuous learn and keep up-to-date on new developments in the operational/ communicable diseases field.
• Willing to work beyond office hours, including weekends and public holidays, if necessary.

As part of the shortlisting process for this role, candidates may be required to complete a medical declaration and/or undergo further assessment.