Senior Assistant Director (Epic Research Enablement & Client Management), Office of DGCMIO(Research)

KK Women's & Children's Hospital; Singapore; On-site; SGD 120,000 - 160,000; Full time

Job summary

A leading healthcare institution in Singapore is seeking a professional to lead the planning and execution of Epic implementation, optimizing research workflows across various institutions. The ideal candidate will have over 12 years of experience in healthcare IT and data management, a degree in relevant fields, and proven leadership in managing complex change initiatives. Strong stakeholder management skills are essential for this role, which focuses on enhancing research capabilities and patient care.

Qualifications

• 12+ years of relevant experience in healthcare IT or clinical research informatics.
• Experience with multi-institutional stakeholder engagement.
• Background in strategic planning and resource allocation.

Responsibilities

• Lead the planning and execution of Epic implementation.
• Oversee client management for research data and platforms.
• Balance stakeholder needs and lead change management efforts.

Skills

Healthcare IT expertise

Stakeholder management

Data science knowledge

Change management experience

Healthcare data management

Education

Bachelor's, Master's or Doctoral degree in relevant fields

Tools

Epic clinical information system

Job description

About the Role

You will lead the planning, coordination, and execution of SingHealth’s Epic implementation for the Research Workgroup, ensuring that research workflows are seamlessly integrated across institutions in compliance with policies, governance frameworks, and regulatory requirements. You will serve as the primary liaison between clinical, research, IT, and governance stakeholders, driving the strategic adoption, optimisation, and continuous improvement of Epic for research purposes.

In addition, you will oversee client management for SingHealth's research data and data science platforms, supporting researchers, clinicians, and staff across our 12 institutions to maximise their research impact. This includes managing the SingHealth Data Science Innovation and Research Platforms (SDIRP), analytics environments, and high-performance compute resources. You will focus on empowering research teams by enabling secure, timely, and governed access to these platforms, providing guidance and support to enhance their research capabilities, fostering strong partnerships across institutions, and optimising platform use to enhance research quality, efficiency, and impact.

You will play a critical role in balancing diverse stakeholder needs, leading change management efforts, and ensuring operational excellence in service delivery, onboarding, and resource allocation, ultimately helping our talented researchers and clinicians achieve breakthrough discoveries that benefit patient care.

Job Requirements

• Bachelor's or Master's or Doctoral degree in Data Science, Computer Science, Health/Life Sciences, Public Health Healthcare Informatics, or related disciplines (including quantitative, statistical, biomedical, or healthcare administration fields).
• At least 12 years of relevant working experience, preferably in healthcare IT, clinical research informatics, or large-scale health data platform management.
• Prior experience with Epic or similar clinical information systems (Cerner, AllScripts) is beneficial.
• Proven experience leading multi-institutional stakeholder engagement and managing complex change initiatives across healthcare or research environments.
• Experience in healthcare data management and governance.
• Experience in strategic planning, resource allocation, and service delivery for high-performance computing, data analytics, or research IT systems.
• Experience in working with a large and diverse group of stakeholders and users.
• Experience in research environments (as coordinator, data analyst, or research manager) is an advantage.