Senior Application Support Analyst | Singapore, SG | Hybrid

Sanderson-iKas Singapore Pte Ltd; Singapore; Hybrid; SGD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a Senior Application Support Analyst to enhance the reliability of critical Capital Markets applications. In this role, you will monitor incidents, manage user requests, and drive continuous improvements while collaborating with various teams. Your expertise in application support and financial products will be crucial in ensuring high-quality service. This hybrid position offers a dynamic work environment where your contributions will significantly impact operational excellence. If you thrive in a fast-paced setting and are passionate about technology, this is the perfect opportunity for you.

Qualifications

• 8+ years of experience in application support, preferably in Capital Markets.
• Strong knowledge of trade lifecycle and financial products.

Responsibilities

• Implement and maintain application monitoring in collaboration with development teams.
• Manage daily/monthly batch processes and support overnight operations.

Skills

Application Support

Incident Management

SQL

Unix/Linux Scripting

XML

PL/SQL

MQ

Control-M

Analytical Skills

Communication Skills

Education

ITIL Certification

Tools

ITRS Geneos

Elasticsearch

Job description

Senior Application Support Analyst

Sanderson-iKas Singapore Pte Ltd Singapore Apply now Posted 1 day ago Hybrid Job Contract SGD8000 - SGD10000 per month

Seeking an experienced Application Support Analyst to oversee monitoring, incident management, and continuous improvement of critical Capital Markets applications. This role involves close collaboration with business users, development, and infrastructure teams to ensure system reliability and high-quality service.

Key Responsibilities:

• Implement and maintain application monitoring in collaboration with development teams.
• Manage daily/monthly batch processes and support overnight operations during Singapore business hours.
• Handle user requests, incidents, and service tickets (L1/L2 support) for trading, risk, and back-office systems.
• Generate and analyze reports on data quality, particularly during monthly risk cycles.
• Maintain knowledge bases and contribute to long-term issue resolution with development teams.
• Drive continuous improvements, automation, and non-functional monitoring requirements.

Qualifications:

• 8+ years of experience in application support, preferably in Capital Markets.
• Strong knowledge of trade lifecycle and financial products (FX, Bonds, IRD, etc.).
• Proficient in SQL, Unix/Linux scripting, XML, PL/SQL, MQ, Control-M.
• Familiar with monitoring tools like ITRS Geneos and Elasticsearch.
• ITIL certified with strong analytical, communication, and troubleshooting skills.
• Proactive, self-motivated, and able to perform under pressure.

Work Hours:

• Weekend/on-call support as needed.

For a confidential discussion, please reach out to me at [e-mail]

Personal data collected will be used for recruitment purposes only.

Only shortlisted candidates will be notified / contacted.

EA Registration No: R21101138