Senior Application Engineer

InsiderSecurity; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

An innovative firm is seeking a skilled technical expert to join their team, focusing on cybersecurity solutions. In this role, you will leverage your expertise in system and cloud administration to support users in achieving their cybersecurity goals. You will advise on deployment best practices, troubleshoot technical issues, and guide junior engineers. This position offers a unique opportunity to gain valuable insights into the cybersecurity industry while making a meaningful impact. If you're passionate about technology and eager to help organizations secure their systems, this could be the perfect role for you.

Benefits

18 days of annual leave

Annual flexible benefit

Competitive salary

Meaningful work in cybersecurity

Qualifications

• 3+ years in system/cloud administration or IT networking required.
• Experience with Python and familiarity with Bash scripting is essential.

Responsibilities

• Be the technical expert for InsiderSecurity solutions and support user success.
• Deploy and configure solutions in customer environments and troubleshoot issues.

Skills

System Administration

Cloud Administration

IT Networking

Python

Problem-solving

Communication Skills

Education

Diploma in Computer Engineering

Bachelor's in Computer Science

Tools

AWS

Kubernetes

Windows

Linux

SQL

Job description

Responsibilities

• Be the technical expert of InsiderSecurity solutions for our users
• Achieve customer success by understanding user requirements and supporting users to achieve strong cybersecurity with our solutions
• Advise customers on the deployment architecture and best practices for our products
• Deploy and configure our solutions in customer data centers or cloud environments
• Develop and configure use cases to meet user's needs
• Diagnose and troubleshoot technical issues
• Support the sales team by conducting technical sales demos and answering technical inquiries during sales
• Serve as the interface between users and our product engineering teams. This is an excellent role to gain experience and insight into the cybersecurity industry
• Guide junior application engineers on technical matters

Requirements

• At least 3 years experience in system administration, cloud administration or IT networking
• Diploma or Bachelor's degree in Computer Engineering, Electrical Engineering, Computer Science, or a related field
• Experienced with system and cloud administration (e.g., Windows, Linux, AWS, Kubernetes)
• Experienced with networking
• Experienced with Python or other high-level programming languages
• Familiarity with Bash scripting
• Familiarity with database administration and SQL is a plus
• Prior experience as an application field engineer or a customer success engineer is an advantage
• Excellent problem-solving skills and keen attention to detail
• Good communication and presentation skills
• Ability to excel in a collaborative team setting
• Must be a Singapore resident

Benefits

• Do meaningful work that help solve challenging problems in cybersecurity
• Help users in their journey to secure their organizations with our advanced technologies
• Chalk up valuable experience and insights in the cybersecurity industry
• Competitive salary
• Enjoy 18 days of annual leave, with increments based on years of service
• Annual flexible benefit