Senior Application Engineer

ETEL S.A.; Singapore; On-site; SGD 75,000 - 90,000; Full time

Benefits offered by this job

Great working conditions

Long-term commitment

Opportunity for career development

Job summary

ETEL S.A. is seeking an Application Engineer in Singapore to provide technical support and training for their cutting-edge motion control products.

The ideal candidate will have a Bachelor or Master Degree in engineering, at least 5 years of applications support experience, and strong programming abilities in C/C++ and C#. This role includes customer interaction, training organization, and problem-solving to enhance product application.

Join a forward-thinking team in a modern and innovative environment, with opportunities for professional growth.

Qualifications

• At least 5 years’ experience in the field of applications support.
• Autonomous with the ability to take responsibility for customers.
• Proactive with a 'can-do' attitude.

Responsibilities

• Provide technical support, training, and communication to customers.
• Organize and provide technical training to subsidiaries and customers.
• Analyze problems and find solutions to meet customer needs.

Skills

C/C++ programming

C# programming

Knowledge of control/regulation theory

MATLAB programming

Python programming

Fluent English

Education

Bachelor or Master Degree in engineering (electronic, mechatronic, physics or equivalent)

Job description

ETEL is a worldwide leader in the development and manufacturing of high-performance motion control components and high-end mechatronic motion systems, and 100% dedicated to direct drive solutions. We currently call upon a growing diversity of skills which take part in the exciting adventure of our international activity. Contribute to our growth!

We are looking for

An Application Engineer to join our Singapore team. In this role, you will provide technical support, training, and communication to dedicated customers and subsidiaries on all technical aspects of the application and integration of ETEL products.

We offer you

• A challenging position & great working conditions in a modern and innovative high-tech company.
• A long-term commitment and the opportunity to develop a rewarding career.
• Act as the key contact for dedicated customers to ensure complete solutions using ETEL products for their applications.
• Define needs, organize, and provide technical training to subsidiaries, and customers on the use of our products.
• Maintain and update training and course materials.
• Organize and provide technical support to subsidiaries, and customers for new applications.
• Act as an expert on the use of ETEL products and understand the context in which the products are used.
• Analyze problems and find solutions to meet customer and market needs.
• Develop best-known methods and best practices for the use of ETEL products.
• Generate and update application and technical notes.
• Support our sales teams by providing demos and technical information on our products and assist them during customer negotiations.
• Perform commissioning of ETEL products, tests and demonstration.
• Recommend product improvements.

Your profile

• Bachelor or Master Degree in engineering (electronic, mechatronic, physics or equivalent).
• At least 5 years’ experience in the field of applications support.
• Good programming skills in C/C++ and C#.
• Knowledge of control/regulation theory.
• Additional programming knowledge (MATLAB, Python, etc.).
• Fluent in English (written and spoken).
• Autonomous, with the ability to take responsibility for a customer.
• Result-oriented, with the ability to make technical decisions and deliver the required solution.
• Proactive, with a “can-do” attitude.
• Very good communication, reporting, and documentation skills.
• Customer-oriented, with good negotiation skills.
• Able to handle pressure.
• Organized, structured and rigorous.
• Strong analytical thinking, systematic problem-solving skills.
• Available for frequent travel across Asia, as well as initial and refresher training in Switzerland.