Senior Analyst, Manufacturing IT Systems (APAC)

Waters Corporation; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

A leading company in analytical instruments seeks a proactive Manufacturing IT Systems Analyst to oversee IT system upgrades and ensure optimal production operations across Asia. The role includes ensuring business continuity and providing support to international sites while collaborating with cross-functional teams. Candidates should have extensive IT systems management experience in manufacturing, strong knowledge of cybersecurity, and relevant educational qualifications.

Qualifications

• 5+ years of experience in manufacturing IT systems management.
• Understanding of operational technology systems and risk management.
• Experience in a GxP validated environment is desired.

Responsibilities

• Lead IT system upgrades and ensure business continuity.
• Monitor off-hours support to minimize downtime.
• Collaborate with cross-functional teams to align IT initiatives.

Skills

IT systems management

network infrastructure

industrial automation

cybersecurity principles

project management skills

Education

Bachelor's degree in Engineering, Computer Science, Information Technology

Job description

Overview

Waters Corporation is looking to hire a proactive and experienced Manufacturing IT Systems Analyst to lead and oversee manufacturing IT system upgrades, continuity, security and stability across our Asia manufacturing footprint.

This role is instrumental in minimizing downtime and ensuring continuous production operations, including off-hours support from Singapore for sites in the US and EU. You will also work with our IT and Global Operations Strategy and Operational Excellence teams to help define, architect and build our future digital manufacturing capabilities.

This role will be a critical addition to our Global Manufacturing IT Team and reports to the Sr. IT Director, Manufacturing and Supply Chain

Responsibilities

• Lead the upgrade and optimization of IT systems across contract manufacturing partners, ensuring systems are scalable, secure, and aligned with global standards.
• Ensure business continuity by implementing preventive measures, redundancy systems, and efficient incident response protocols to avoid unplanned shutdowns of IT systems.
• Troubleshooting and resolution of Incidents withing manufacturing IT Infrastructure and Applications including the identification, documentation and correction of root cause
• System configuration and administration in compliance with Corporate IT standards
• Collaborate with cross-functional teams (Operations, Supply Chain, Engineering) to align IT initiatives with production needs and maintain cybersecurity best practices within the manufacturing environment.
• Monitor and provide off-hours support (during Singapore working hours) to ensure 24/7 coverage and minimize the risk of downtime at US and EU based sites for infrastructure and manufacturing automation systems, e.g. MES.
• Execute IT system testing to support enhancement or upgrades
• Provide technical and application support to other analysts or end-users as appropriate
• Maintenance of support tickets and project tasks in a timely manner in line with the relevant IT policies and procedures
• Maintain the effectiveness of the Quality system via adherence to applicable policies and procedures
• Adhere to Environmental, Health and Safety policies and procedures.

Qualifications

Education:

• Bachelor's degree in Engineering, Computer Science, Information Technology, or a related field

Experience:

• 5+ years of experience in IT systems management in a manufacturing or industrial environment
• Understanding of OT systems, industrial data collection, security considerations and risk management
• Strong knowledge of network infrastructure, industrial automation, and cybersecurity principles.
• Experience in working with business stakeholders and translating requirements into technical solutions
• Experience of working in a GxP Validated environment is desired.

Competencies:

• Excellent cross-cultural communication and project management skills.
• Ability to work independently from a remote location and provide global time-zone coverage.
• Ability to analyze complex issues and provide pragmatic solutions
• Excellent written and verbal communication skills
• Ability to work effectively in a team environment

Company Description

Waters Corporation (NYSE:WAT) is a global leader in analytical instruments, separations technologies, and software, serving the life, materials, food, and environmental sciences for over 65 years. Our Company helps ensure the efficacy of medicines, the safety of food and the purity of water, and the quality and sustainability of products used every day. In over 100 countries, our 7,600+ passionate employees collaborate with customers in laboratories, manufacturing sites, and hospitals to accelerate the benefits of pioneering science.

Diversity and inclusion are fundamental to our core values at Waters Corporation. It benefits our employees, our products, our customers and our community. Waters complies with all applicable federal, state,and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status,or any other characteristic protected by law. Waters is proud to be an equal opportunity workplace and is an affirmative action employer. All hiring decisions are based solely on qualifications, merit, and business needs at the time.