Senior Analyst (Distribution Sales, Upto 5k) (ID: 668319) - JYIT

PERSOLKELLY Singapore Pte Ltd (Formerly Kelly Services Singapore Pte Ltd); Singapore; On-site; SGD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a dynamic professional to lead the deployment of a cutting-edge ERP system. This role involves collaborating with cross-functional teams to optimize sales processes and enhance operational efficiency. The ideal candidate will have a strong background in sales systems, particularly with Microsoft Dynamics, and a passion for driving change through effective training and support. Join a forward-thinking company that values innovation and continuous improvement, and be part of a transformative journey that shapes the future of sales operations.

Qualifications

• 3-5 years of experience in sales systems or ERP environments.
• Strong understanding of sales processes and tools including DMS and SFA.

Responsibilities

• Drive deployment of Microsoft Dynamics ERP and ensure user adoption.
• Collaborate with teams to troubleshoot issues and support go-live activities.

Skills

Analytical Thinking

Problem-Solving

Cross-Functional Collaboration

Change Management

Detail-Oriented

Education

Bachelor’s degree in IT

Bachelor’s degree in Business

Tools

Microsoft Dynamics ERP

Distributor Management System (DMS)

Sales Force Automation (SFA)

Power BI

Tableau

Microsoft Office (Excel, PowerPoint)

Job description

This is a unique opportunity to be a central part of a digital transformation journey, optimizing systems that directly impact how we sell, serve, and scale. If you thrive in dynamic environments and are passionate about operational excellence, we’d love to hear from you.

Key Responsibilities:

• Drive the successful deployment and user adoption of the new Microsoft Dynamics ERP system, ensuring sales order processes are configured and tested properly.

• Collaborate with cross-functional teams (IT, Finance, Legal, Sales) to troubleshoot issues, manage configuration updates, and support go-live activities.

• Deliver hands-on training, user support, and documentation to ensure smooth transition and effective utilization of ERP tools.

• Continuously assess ERP functionalities post-implementation and recommend improvements aligned with sales operations.

Sales Systems & Tools Management:

• Distributor Management System (DMS) & Sales Force Automation (SFA):

• Oversee daily operations, maintenance, and enhancements of DMS and SFA platforms to support distributor performance, lead management, and customer engagement.

• Work with vendors to resolve technical issues, roll out system enhancements, and maintain high system availability and usability.

• Lead process standardization and change management across regional and local sales teams to improve system adoption and productivity.

Contract Management System (CMS):

• Manage the end-to-end lifecycle of sales contracts including validation, tracking, and credit note generation for distributors.

• Collaborate with Finance, Legal, and Sales to ensure contracts are compliant, accurate, and aligned with business terms.

• Ensure completeness of supporting documentation (ACRA, Business Analysis Forms, etc.) and resolve any discrepancies.

Requirements:

• Bachelor’s degree in IT, Business, or a related field.

• 3–5 years of hands-on experience in sales systems, ERP environments, or commercial operations support.

• Prior experience with ERP system deployment (Microsoft Dynamics preferred) in an end-user or operations environment.

• Strong understanding of sales processes and tools including DMS, SFA, and CMS.

• Analytical thinker with strong problem-solving abilities and a proactive, resourceful mindset.

• Experience working with system vendors and external stakeholders to implement changes and resolve issues.

• Proficiency in Microsoft Office (Excel, PowerPoint), and reporting tools such as Power BI or Tableau.

Key Competencies:

• System Savvy – Comfortable working in and around ERP/Sales systems

• Cross-Functional Collaboration – Able to bridge gaps between technical and business teams

• Change Management – Drives adoption through training, process alignment, and support

• Continuous Improvement – Actively identifies and implements process/system enhancements

• Detail-Oriented – Ensures data accuracy and contract compliance

Interested candidates, who wish to apply for the advertised position, please email us an updated copy of your resume. We regret that only shortlisted candidates will be notified.

Job Code: JYOK

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