Senior Analyst, Business Operations

Aon Hewitt; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading consultancy firm seeks a Senior Analyst in Business Operations to manage financial processes and support project managers in Singapore. This role involves processing invoices, sales tracking, and enhancing operational efficiency. The ideal candidate will excel in team collaboration and possess strong attention to detail, with proficiency in data management and Microsoft Office applications.

Benefits

Comprehensive benefits package

Global Wellbeing Days

Flexibility in working styles

Qualifications

• Experience in business operations is essential.
• Must be a motivated self-starter with strong organizational skills.
• Proficiency in Microsoft Excel and data management required.

Responsibilities

• Process invoices and support PMs with sales tracking.
• Ensure adherence to Aon Revenue Recognition Principles.
• Value operational efficiency through systems and processes.

Skills

Business operations

Data management

Team collaboration

Attention to detail

Customer service

Proficient in Microsoft Office

Job description

Senior Analyst - Business Operations

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

What the day will look like

Finance Operations and Reporting:

• Responsible for Processing Invoices for all businesses in TS Singapore
• Support PMs to enter sales in Sales tracking system
• Support Project Managers (PMs) on operations related issues
• Support PMs to make collections to follow-up the payments from clients, Intercompany Aon offices
• Support PMs to secure all required documentations for revenue recognition
• Support PMs to track billable expenses on the Project and invoice them
• Ensure documentation guidelines on Aon Revenue Recognition Principle is adhered to
• Be the custodian of all documentations related to Client contracting and invoicing
• Responsible for reporting from all financial systems on revenue, invoicing and time recording
• Co-ordination between solution lines across Talent Solutions for efficient financial reporting and forecasting
• Custodian of sales and revenue for Talent Solutions in the market
• Liase with finance and consulting to drive key metrics thus having an impact on the P&L
• Drive operational efficiency in Talent Solutions via systems and processes
• Revenue budgeting analysis and coordination

Sales Operations and Reporting:

• Management Information – dashboard and reporting (consolidation from CRM system and billing system/financial systems) including legacy analysis and go-forward metrics
• Monthly H&B OpCo reporting requirements and Finance forecasting requirements
• Data consolidation into PowerPoint for presentations
• Regional CRM system advocate
• Ad-Hoc reporting (quarterly/monthly business review)

Projects:

• Operational Process per country documented, reviewed, and consolidated, identifying potential process improvements
• Key Initiatives including OpCo and regional sales requirements
• Project implementation and designing operational and system transition

Skills and experience that will lead to success

• With experience in business operations
• Prior experience with managing large datasets, identifying trends and generating insights
• Ability to work as an integral part of a team, fostering teamwork and cultivating relationships, as well as work independently or with minimal direction
• Must be a motivated self-starter who is well organized with the ability to multi-task.
• Organization skills and detail oriented. Attention to detail is crucial.
• Proficient in Microsoft Office, Excel (macros a plus), Powerpoint and Word
• Processing spreadsheets, database management, and strong customer service skills
• Articulate and possess excellent command in written & spoken English.

How we support our colleagues

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.

We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email [e-mail]

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