Senior Analyst - APAC Onboarding and KYC

Wise; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A global technology company in Singapore is looking for a Senior Product Analyst to join their Onboarding and KYC Team. This role involves driving analytics initiatives, improving onboarding processes, and supporting product development with data-driven insights. The ideal candidate has over 4 years of experience, strong analytical skills, and proficiency in Python and SQL. The company values diversity and aims to empower its employees to make impactful decisions.

Benefits

Stock options

Diverse and inclusive work environment

Opportunities for growth

Qualifications

• 4+ years of experience in a product analyst role.
• Strong analytical mind centered around the banking and financial industry.
• Experience working with product teams.

Responsibilities

• Identify opportunities to improve onboarding in APAC markets.
• Monitor key metrics and alert teams in a timely manner.
• Measure impact of strategic initiatives on product performance.

Skills

Analytical mindset

Product intuition in banking

Technical proficiency in Python

Advanced SQL skills

Experience with BI tools

Data visualisation skills

Tools

Mixpanel

Google Analytics

Amplitude

DBT

Job description

Company Description

Wise is a global technology company, building the best way to move and manage the world’s money.
Min fees. Max ease. Full speed.

Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.

As part of our team, you will be helping us create an entirely new network for the world's money.
For everyone, everywhere.

More about our mission and what we offer.

Job Description

Salary Ranges: 8,400 - 9,600 SGD Monthly + RSUs

We’re looking for a Senior Product Analyst who is passionate about our mission of Money Without Borders to partner with our product and operational teams to help drive data-driven decisions that would support our fast-growing product through scaling and optimising the team.

As a Senior Product Analyst, you'll be driving our analytics efforts in our Onboarding and KYC Team, who do everything from improving our customers KYC experience, to implementing localised verification methods, to reducing fraudulent activity and verifying customer identities at scale.

Most importantly, you’ll collaborate closely with product managers, engineers and your fellow analysts to bring your insights into real change for our customers and help drive our mission!

How you’ll contribute:

• Identifying opportunities to improve the onboarding funnel in our APAC markets.
• Monitoring key metrics and own the alerting process so teams are notified in a timely manner.
• Size, track performance and identify optimisation opportunities for key strategic initiatives.
• Working on providing in-depth analysis on product metrics while measuring the corresponding impact on our customers.
• Inspire a team environment where ideas are shared and openness is valued.
• Make contributions to the wider product goals of the company to achieve our Mission: Money without borders.
• Work cross-functionally with global teams to ensure alignment and integration of regional initiatives with Wise’s overall strategy.

This role will give you the opportunity to:

• Choose your path to impact – we believe people are most empowered when they can act autonomously. So rather than telling you what to do, you’ll work with your team to create a vision of your own. Of course, you can always gather feedback from smart, curious people across Wise but you’ll have the freedom to make your own calls
• Grow as a Product Analyst – Grow and inspire your team and others across Wise
• Get amazing exposure to the full breadth and depth of our product while working with a group of multi disciplinary teams of amazing, smart and dedicated product analysts, engineers, product managers, researchers, designers and many more
• The freedom to have real impact – The opportunities you’ll identify are key to Wise reaching future millions of customers and redefining how payments work internationally at scale

Qualifications

Ideal candidate would have:

• At least 4+ years of experience
• Strong analytical mind and product intuition, centered around the banking and financial industry in APAC.
• Technical skill-set in Python, advanced SQL, BI tools
• Experience working with technical teams (PMs, engineers, designers, analysts)
• Relevant experience in a data driven and complex environment with limited guidance
• Understanding of events data - Mixpanel / Google Analytics / Amplitude or similar
• Excellent data visualisation and presentation skills
• Hustler-mentality. You can take work beyond the analysis and get things done.

Good to have:

• Prior experience in the KYC domains
• Knowledge of the fintech ecosystem in APAC
• Knowledge of regulations and competitive landscape
• Knowledge of utilities like Airflow/Github/DBT
• Experience on funnel optimization
• Experience in Data Science and Machine Learning
• Interest in learning new tools

Additional Information

For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

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