Senior AML Officer — Centralised Triage & Support

UOB; Singapore; On-site; SGD 70,000 - 110,000; Full time

Job summary

United Overseas Bank Limited (UOB) in Singapore seeks a Triage & Case Intake Analyst to validate alerts from AML monitoring and KYC systems, perform initial risk assessments, and route items to the appropriate analysts for timely, compliant processing.

The role supports data-driven decision making and end-to-end process improvements, collaborating with AML operations, QA, Risk and Technology to strengthen controls.

Qualifications

• Experience in AML/KYC operations.
• Familiarity with MAS AML/CFT guidelines.

Responsibilities

• Receive and validate incoming alerts and cases from screening, AML monitoring, and KYC systems.
• Identify and flag incomplete or incorrect data to ensure only clean alerts enter downstream workflows.
• Perform initial risk assessment based on severity, match score, PEP indicators, jurisdiction risk, and product type.
• Assign alerts to the correct queue or analyst based on skills, capacity, risk level, and routing rules.
• Maintain fair workload distribution and escalate high-risk cases as needed.
• Maintain documentation of triage logic, assignment rules, and daily procedures.
• Build dashboards tracking queue health, SLA performance, backlog, and analyst utilisation.
• Provide management with insights to inform resource planning and operational decisions.
• Ensure triage and assignment controls comply with MAS requirements and AML/CFT policies.

Skills

AML/KYC knowledge

Risk assessment

Job description

United Overseas Bank Limited (UOB) in Singapore seeks a Triage & Case Intake Analyst to validate alerts from AML monitoring and KYC systems, perform initial risk assessments, and route items to the appropriate analysts for timely, compliant processing.

The role supports data-driven decision making and end-to-end process improvements, collaborating with AML operations, QA, Risk and Technology to strengthen controls.