Senior / Administrative Assistant, Therapy Services

ANG MO KIO - THYE HUA KWAN HOSPITAL LTD.; Singapore; On-site; SGD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dedicated administrative support professional to assist a team of therapists. In this dynamic role, you will handle various administrative tasks, including managing inquiries, overseeing billing, and supporting departmental events. Your strong analytical and interpersonal skills will be essential in maintaining smooth operations within a busy healthcare environment. If you thrive in a collaborative setting and are eager to contribute to a supportive team, this opportunity is perfect for you. Join a forward-thinking organization that values teamwork and innovation in delivering exceptional healthcare services.

Qualifications

• Minimum 2-3 years’ experience, preferably in a healthcare setting.
• Proficiency in Microsoft Office is essential.

Responsibilities

• Provide administrative support to therapists and manage office inquiries.
• Oversee billing matters and generate reports for departmental needs.

Skills

Analytical Skills

Interpersonal Skills

Team Player

Multi-tasking

Education

GCE 'O' Level

Tools

Microsoft Office

Job description

To provide administrative support and offload administrative workload from a team of therapists.

Responsibilities:

1. Office Administrative:

• Handle phone enquiries in office, GYM counter and DRC counter.
• Manage Therapy Services enquiries.
• Take minutes during departmental meeting.
• Photocopy forms and keep regular supply of forms.
• Book / set up room and other equipment for meetings and trainings.
• Report faults.
• Take charge of Fire Drills.
• Distribute, send and collect letters.
• Administer filling matters.

2. Operations Administrative:

• Enter data for Modified Barthel Index (MBI) and Hospital Occurrence Report (HOR).
• Update contact list and digital board in ward.
• Oversee billing matters and manual charging.
• Process Senior Mobility Fund (SMF) application.
• Support and coordination for departmental events.

3. Reports:

• Generate reports.
• Maintain monthly statistical template.

4. Inventory & Equipment:

• Purchase, monitor and oversee preventive maintenance of equipment and inventory.
• Maintain departmental stocks and inventory.

5. Staff Matters:

• Monitor locum time-in, time-out and attendance.
• Submit MCs, training certificates, training forms and other documents to HR/Finance on a timely basis.
• Register BCLS certification, CME talks and staff engagement programs.
• Activate therapists’ access for all required applications.

Requirements:

• GCE “O” Level and above.
• Minimum 2-3 years’ experience, preferable in a healthcare setting.
• PC illiterate with proficiency in Microsoft Office.
• Must be a team player.
• Able to multi-task and work independently.
• Strong analytical skills.
• Excellent interpersonal skills in working with both internal and external stakeholders.
• Comfortable in supporting big team and open office concept.