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An established industry player is seeking a dedicated professional to support program operations and enhance customer satisfaction. This role involves maintaining strong relationships with accounts, developing marketing strategies, and ensuring the successful execution of programs. The ideal candidate will have a diploma or degree and at least three years of relevant experience, particularly in CRM or marketing agencies. Join a dynamic team that values work-life balance and offers attractive benefits and bonuses, while making a significant impact on program performance and client satisfaction.
No sales involved
Work life balance
Good benefits and bonuses along with attractive remuneration package
Support the programs’ day-to-day operation with dedication to ensure all deliverables are met with high quality.
Accounts’ planning and development; performance tracking and measurements.
Maintain strong relationships with assigned accounts to gain new business partnerships and ensure customer satisfaction.
Develop strategic ways to increase program performance and measure ROI.
Consult clients about program, campaign requirements, and objectives.
Formulate marketing strategies for email marketing.
Analyze, interpret, and present results for program review.
Financial administration including invoicing and program budget management.
Diploma or degree qualification.
3 years of relevant experience (CRM or Marketing agencies will be a plus).
Project management ability.
Excellent communication and interpersonal skills.