A leading technology firm in Singapore is seeking a candidate for a technical support role. Responsibilities include performing standard service activities and responding to technical issues in collaboration with engineers. The ideal candidate possesses strong problem-solving and interpersonal skills, ensuring customer satisfaction and effective communication within the team. This full-time position requires a commitment to quality and safety in all activities.
Qualifications
Established skills to perform a range of day-to-day activities.
Ability to diagnose and resolve technical problems.
Communicates effectively to ensure customer satisfaction.
Responsibilities
Perform standard service activities through Tier I unassisted.
Respond to fab issues by communicating with other engineers.
Assist in planning and coordinating support plans with customers.
Skills
Problem solving
Interpersonal skills
Technical diagnostics
Job description
A leading technology firm in Singapore is seeking a candidate for a technical support role. Responsibilities include performing standard service activities and responding to technical issues in collaboration with engineers. The ideal candidate possesses strong problem-solving and interpersonal skills, ensuring customer satisfaction and effective communication within the team. This full-time position requires a commitment to quality and safety in all activities.