Security & Service Ambassador (ION Officer)

Orchard Turn Developments Pte Ltd; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Security Officer to oversee the safety and security of a bustling shopping mall. In this role, you will be responsible for managing daily operations, assisting shoppers and tenants, and ensuring a secure environment for all. The ideal candidate is service-oriented, vigilant, and possesses strong communication skills. This position offers an exciting opportunity to work in a dynamic environment where your contributions will directly impact the safety and satisfaction of visitors. If you are enthusiastic and ready to take on challenges, this role is perfect for you.

Qualifications

• Minimum GCE ‘N’ Levels required, with a background in Security/Safety preferred.
• Candidates with PLRD Certificate will have an added advantage.

Responsibilities

• Manage Security and Safety for Shoppers, Tenants, and Staff in the Mall.
• Handle daily operations at Command Centre and assist with incidents.
• Provide security presence during Mall Events and manage crowd control.

Skills

Service Orientation

Vigilance

Attention to Detail

Teamwork

Communication Skills

Education

GCE ‘N’ Levels

Job description

Responsibilities:

• Responsible for Security and Safety aspects for all Shoppers, Tenants and Staff within the Mall.

• Assisting Shoppers and Tenants with directional queries.

• Manages daily operations at Command Centre and Carpark Operations which includes the entrance to Loading/Unloading Bay, Drop-Off Point and Taxi Stand.

• Attends to incidents involving Security and Fire related issues and assist authorities such as SPF and SCDF, whenever required.

• Provides daily Security Escort duties for movements of vouchers and/or cash denominations.

• Performs Traffic Control duties at Drop Off Point.

• Provides security presence for Mall Events to manage crowd control issues.

• Manages Lost & Found properties.

• Any other ad-hoc duties as required

Requirements:

• Minimum GCE ‘N’ Levels with either Security/Safety/Hotel backgrounds preferred

• Enthusiastic and service-oriented individual with a friendly and pleasant personality

• Vigilant, alert with a keen eye for details

• Conversant in English, with proficiency in other languages being an advantage

• Willing to work on weekends, public holidays and rotating shifts

• Excellent team worker

• Candidates who possess PLRD Certificate will have an added advantage

We regret that only shortlisted applicants will be notified.