Security & Safety Officer: Patrols, Access, Emergencies

GERBERA LAND PTE. LTD.; Singapore; On-site; SGD 31,000 - 50,000; Full time

Job summary

GERBERA LAND PTE. LTD. is seeking a Security Operations professional to manage access control, CCTV monitoring, patrols, and incident reporting across multiple property sites in Singapore.

The role requires coordinating with tenants, visitors, contractors, and service providers to maintain a secure environment. The successful candidate will respond to emergencies, assist authorities and occupants, and contribute to business continuity efforts.

Qualifications

• Experience in commercial office, retail or mixed-use developments will be advantageous with 1 year relevant security experience.
• Basic computer literacy and ability to operate electronic reporting and security systems.
• Able to work rotating shifts, weekends and public holidays where required.

Responsibilities

• Conduct access control for tenants, visitors, contractors and service providers.
• Monitor and operate CCTV systems, visitor management systems, access control systems and other security-related technologies.
• Carry out regular patrols and inspections of common areas, plant rooms, carparks and other designated areas.
• Ensure all security incidents, observations and occurrences are accurately recorded and reported.
• Manage keys, access cards and security-related assets in accordance with approved procedures.
• Respond promptly to security incidents, fire alarms, medical emergencies, lift entrapments, evacuation exercises and other emergencies.
• Assist emergency services, tenants and building occupants during incidents and emergency situations.
• Support business continuity and emergency preparedness exercises conducted by the Company.
• Provide professional and courteous customer service to tenants, visitors and contractors.
• Attend to general enquiries, access requests and tenant assistance requirements.
• Foster positive tenant relationships through responsive and professional engagement.
• Conduct routine inspections to identify safety hazards, security vulnerabilities and maintenance defects.
• Ensure compliance with the Company's security policies, standard operating procedures and regulatory requirements.
• Report unsafe acts, unsafe conditions and operational risks to management promptly.
• Support the Company's sustainability initiatives by promoting responsible resource usage.
• Report water leakages, energy wastage and environmental concerns observed during patrols.
• Participate in Company sustainability and environmental awareness programmes where required.
• Support tenant events, VIP visits, building activities and special operational assignments.
• Assist the Property Management Team in operational matters as and when required.
• May be deployed across multiple Company-managed properties based on operational requirements.

Skills

Access control

CCTV operation

Patrols

Incident reporting

Asset management

Emergency response

Customer service

Safety compliance

Sustainability awareness

Operational support

Shift work

Tools

Electronic reporting systems

Security systems

Job description

GERBERA LAND PTE. LTD. is seeking a Security Operations professional to manage access control, CCTV monitoring, patrols, and incident reporting across multiple property sites in Singapore.

The role requires coordinating with tenants, visitors, contractors, and service providers to maintain a secure environment. The successful candidate will respond to emergencies, assist authorities and occupants, and contribute to business continuity efforts.