Security Operations Manager

SECURITY & RISK SOLUTIONS PTE. LTD.; Singapore; On-site; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Security Operations Manager to lead and develop the on-site security team. In this pivotal role, you will oversee daily operations, manage incident escalations, and ensure compliance with global security policies. Your leadership will guide the security team through crisis management events, ensuring all staff are trained and equipped to meet high standards. This position offers an exciting opportunity to make a significant impact in a dynamic environment, where your expertise will enhance the safety and security of our operations.

Qualifications

• Proven experience in managing security operations teams.
• Strong understanding of crisis management protocols.

Responsibilities

• Manage the site security operations team and ensure compliance with policies.
• Lead vendor security responses during crises and maintain effective communication.

Skills

Team Management

Crisis Management

Security Operations

Communication Skills

Training and Development

Education

Bachelor's Degree in Security Management or related field

Tools

Security Operations Center (SOC) tools

Job description

Job Description

The Security Operations Manager (SOM) is responsible for managing and developing the on-site security team. The SOM will lead the security team through daily operations and incident escalations. The SOM partners with and supports site-based global security leadership to ensure all client security needs are addressed.

Roles and Responsibilities:

1. Manage the site security operations team, ensuring adherence to all global security policies, procedures, and relevant documentation.
2. Lead vendor security team responses during crisis management events on site.
3. Ensure all vendor security staff are trained and knowledgeable to the required standards when on duty.
4. Provide the customer with reports, briefings, and other requested information regularly or as needed.
5. Ensure the security vendor team has the necessary tools and equipment to perform their duties effectively.
6. Implement and maintain robust post and shift handover procedures.
7. Comply with standardized guarding models on site.
8. Implement and document an effective communication plan across all levels of the security team.
9. Conduct supervisory visits to assigned posts daily and document these visits accordingly.
10. Maintain confidentiality and privacy standards among all security vendor staff in accordance with relevant legislation.
11. Manage and direct an effective Security Operations Center (SOC) team on site.
12. Interview, select, and train new SOC employees; regularly assess the proficiency and effectiveness of the SOC team.