Security Officer

VOCO ORCHARD SINGAPORE; Singapore; In loco; SGD 28.000 - 39.000; Tempo pieno

Vantaggi offerti da questo lavoro

Great salary and benefits

Hotel room discount

Superb training

Descrizione del lavoro

VOCO Orchard Singapore is seeking a dynamic Security Officer to join our team as part of the rebranding project. You will perform hotel security duties to safeguard guests, staff and property, coordinating with departments to maintain safety and compliance.

Minimum 2–3 years of relevant security experience with a valid license is required; hotel security background is a plus. The role involves patrols, incident reporting, and ensuring safety across the venue on a daily basis.

Competenze

• Minimum 2 to 3 years of relevant experience with a valid security license.
• You have minimum 3 years working experience.
• Hotel experience will be an added advantage.

Mansioni

• Perform hotel security duties and procedures to ensure safety of guests, employees and the property as well as the property's assets.
• Record necessary incident reports or information to police and fire agencies and to Corporate Legal/Claims teams as needed.
• Monitor CCTV, inspect access points, and coordinate with other departments to promote safety and security.
• Escort staff and guests as required; manage lost and found items; enforce health and safety regulations.
• Respond to emergencies, administer CPR if required, and complete documented reports per policies.

Conoscenze

Security license

Descrizione del lavoro

About Us

IHG Hotels & Resorts' first voco™ hotel in South East Asia is now open on Singapore's world-famous Orchard Road! voco® Orchard Singapore provides guests with the world-renowned voco™ experience from the moment they walk through its doors. Famed to be hotels to count on, yet different enough to be fun, voco hotels are unstuffy hotels where people feel comfortable to relax, and just get on with life. Hotels that stand out from the crowd, voco combines familiar comforts with the indulgences of a hotel, to create somewhere that's dependable, but not vanilla. Somewhere premium, but with a laidback spirit. Somewhere reliable, but different.

Your day to day

voco® Orchard Singapore is seeking a dynamic and passionate Security Officer to be part of this exciting rebranding project. As a Security Officer, you will perform hotel security duties and procedures to ensure the safety and security of guests, employees and the property as well as the property's assets. Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include all hotel staff, Corporate Hotel Management Group and Corporate Risk Management and Legal department. Assist in training/educating employees on current safety and security issues to ensure compliance with all Company loss control policies and current security, and safety regulations. Informmanagement of hazardous situations, emergencies or threats to the security ofguests, employees or hotel assets. Schedule preventative maintenance and repairs to security equipment or hotel property as needed and ensure that equipment is prepared and operational for the following day's work. Record necessary and pertinent incident reports or information to police and fire agencies involving investigations and to Corporate Legal department, Corporate Claims Management department, insurance agencies and outside attorneys to assist in case evaluation, settlement or defense involving lawsuits against the Company. Respond in a courteous and prompt mannerto all guest related incidents, questions, complaints and/or requests to ensure strong guest satisfaction. Investigate loss and safety incidents involving guests, employees and/or hotel loss and safety exposure and comply with state and government regulations and hotel procedures to prevent/minimizethe loss from theft and other safety risk or litigation against the hotel. Such investigations may include theft or lost items, noise complaints, assault complaints, food poisoning complaints, intoxication incidents, other guest complaints and safety hazard accidents and incidents. May have to administer CPR on guest or staff member in accordance to guidelines and communicate specified information to EMS/medical personnel as required. Complete documented reports in accordance to Company and hotel polices and procedures. Perform daily inspection and ensure compliance of hotel security and safety requirements and procedures in order to protect hotel property, employees and guests against theft, crime, threats and safety hazards. This may include and is not limited to: patrolling and inspecting with specified equipment the assigned areas to include all public areas of the property including meeting rooms, entrances and outside building and grounds; monitoring surveillance cameras and checking areas for unauthorized persons or vehicles and coordinating towing of vehicles, unlocked doors and fire and safety hazards and document all actions. Maintaining the Security procedures and audit/department logs that may include lost and found, storing guests' valuables, key control, emergency procedures, health and safety hazard procedures for all employees and guests ensuring all guest room doors are secured and assist guest with room access and moving/removing guest possessions or inventory if required. Escorting staff and guest to car if requested. Inspecting purses, packages or bags of employees if designated by management and employees work identification and accuracy of employee time cards as they arrive/leave the property. Perform other duties as assigned; such asmay handle deliveries received during non-business hours.

What we need from you

Minimum 2 to 3 years of relevant experience with a valid security license. You have minimum 3 years working experience. Hotel experience will be an added advantage.

What we offer

We'll reward all your hard work with a great salary and benefits - great roomdiscount and superb training. Join us and you'll become part of the global IHG family - and like all families, all our individual team members share some winning characteristics. As a team, we work better together - we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.http://