Securities & Derivatives Ops Analyst - Hybrid

Citigroup Inc.; Singapore; On-site; SGD 80,000 - 110,000; Full time

Job summary

Citi in Singapore is seeking a high-caliber professional to join our Securities & Derivatives Processing team as an Officer, Hybrid. You will own post-trade client relationships, manage queries, and collaborate with Sales and Client Executives to deliver an optimal client experience.

Ideal candidates have 2–5 years of client-facing experience in financial services, strong analytical skills, and a background in derivatives or related markets.

Qualifications

• 2-5 years of relevant client facing experience.
• Experience in Financial Organization i.e. Investment Banking / Investment Management / Hedge Fund / Exchange.
• Market expertise in listed derivatives, OTC clearing/futures, prime brokerage, equities, etc.

Responsibilities

• Own and manage the post-trade operational relationship for a portfolio of Clients.
• Ensure client queries are acknowledged, investigated, and resolved within expected timeframes in line with Citi standards.
• Provide operational solutions and remediations to eliminate/reduce client or Citi pain points and manual touchpoints.
• Provide clients with clear and concise updates relating to market events, delays, or technology issues.
• Partner with Sales and Client Executives to understand front-to-back needs and deliver the most optimal client experience.
• Attend regular client visits and engage in Citi-client operational relationship reviews to obtain insights on improvement areas.

Skills

Client relationships

Stakeholder management

Analytical skills

Communication skills

Education

Bachelor's degree in Business/Finance/Accounting

Tools

Data analysis tools

Job description

Citi in Singapore is seeking a high-caliber professional to join our Securities & Derivatives Processing team as an Officer, Hybrid. You will own post-trade client relationships, manage queries, and collaborate with Sales and Client Executives to deliver an optimal client experience.

Ideal candidates have 2–5 years of client-facing experience in financial services, strong analytical skills, and a background in derivatives or related markets.