SEAK HR Operations Director

InterContinental Hotels Group; Singapore; Hybrid; SGD 100,000 - 150,000; Full time

Job summary

Join a leading hotel group as a Strategic HR Business Partner in Singapore, where you will drive HR strategies to align with business goals. Use your extensive HR expertise to improve organizational effectiveness and support talent acquisition and development initiatives within the company. Enjoy a flexible work environment and a range of benefits focused on whole-person well-being. Your experience and leadership will help foster a culture of trust, support, and inclusivity in service of the company’s mission.

Benefits

Room discounts across properties

Recharge days and volunteering days

Support for wellbeing and lifestyle

Qualifications

• 10+ years progressive work-related experience in HR.
• Demonstrated proficiency in HR best practices and strategy development.
• Sound technical knowledge and experience as an HR Generalist.

Responsibilities

• Develop HR strategies aligned with business objectives.
• Provide coaching and guidance on HR matters affecting the business.
• Facilitate change management initiatives and improvement projects.

Skills

Change Management

Coaching

Performance Management

Conflict Resolution

Project Management

Communication Skills

Education

Bachelor's or Master's Degree in a relevant field

Job description

Serve as the Strategic HR business partner accountable for the delivery of all HR plans and strategies for assigned business units to support the achievement of business plans and objectives. Provide expert level HR guidance and support and participate in the development of business unit plans and programs as a strategic partner particularly from the perspective of the impact on people. Partners with COEs (Centers of Excellence to deliver effective HR plans and continually improve and develop field based (i.e. Hotels, Reservation centers) HR programs, policies, practices and processes. Provide HR expertise and coaching to field HR management and staff.

Key Accountabilities

• Develop a people/organization effectiveness strategy aligned to the business. Implement the HR strategy through partnership with COEs (Centers of Excellence)
• Provides leadership, coaching and direction on HR related strategic matters directly impacting the business such as organization transformation, business effectiveness and organization design, examples include:
  • Coaching—Coaches and influences leaders from a people perspective, developing their people management/leadership skills and constructively challenges their behaviors/actions.
  • Workforce Planning—Forecasts and creates data scenarios on business unit requirements to inform the Talent Acquisition team on needed resources. Influence the formation of the Talent Acquisition business plan and work in partnership with the Talent Acquisition team to deliver the plan to assigned business units. Undertakes senior recruitment campaigns assignments within the Business unit as required.
  • Change Management---Drives and facilitates change by being a change advisor and implementer for Business Leaders.
  • Business Required Projects---Facilitates short to medium term change initiatives and continuous improvement projects. Undertakes project work in support of the broader business organization and HR team.
  • Performance Effectiveness: Promotes IHG’s performance management process and policies by ensuring Leadership awareness of the return of investment to the business when applying proactive performance management solutions. Use key data to analyze trends, providing recommendations and solutions to the business to improve their overall performance metrics.
  • Training & Development---Ensures the Training and Development COE Training & Development plans are aligned with the broader business plans and reflect best practice. Partners with the Training & Development COE to meet business expectations.
  • Employee Advocate---Employee Champion ensuring that the people agenda is high on the business agenda.

Key Skills & Experiences

Education –

Bachelor's or Master's Degree in a relevant field of work or an equivalent combination of education and work-related experience.

Experience –

10+ years’ progressive work related experience with demonstrated proficiency in multiple disciplines/technologies/processes related to the position.

Technical Skills and Knowledge –

• Sound technical knowledge and experience as an HR Generalist and/or operational HR role with proven track record of developing value added HR solutions
• Sound experience and knowledge in HR best practice, Organizational Change, HR strategy development and application and Performance Effectiveness Strong facilitation and conflict resolution skills
• Proven experience of organization and business understanding by the demonstration of partnering with the business to understand Business priorities, principles and practices.
• Experience in Project Management
• Ability to work collaboratively with cross functional teams to either influence or support a project or initiative
• Effective communication skills both verbally and written. Organizational and interpersonal skills with a strategic logical approach

Who we are

At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You’ll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there’s Room for You at IHG.

Over recent years, we’ve transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests & owners love.

We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That’s why here at IHG, we give our colleagues flexibility and balance – working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that’s why leaders work with teams to determine how and when they collaborate.

We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. We offer a unique and inclusive culture, where there is always Room for You to belong, grow and make a difference.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.