Sea Logistics Operations Care Expert

Kuehne+Nagel; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A global logistics leader is seeking a talented individual in Singapore to optimize freight logistics and operations. This role involves managing shipment processes, ensuring compliance with regulations, and improving cost efficiency. Candidates should have strong knowledge of international shipping, attention to detail, and effective communication skills. The position offers a unique opportunity to contribute to vital deliveries that impact communities worldwide.

Benefits

Equal opportunity employer

Diversity in teams

Qualifications

• Knowledge of international shipping and compliance regulations.
• Experience in Transport Management Systems and data handling required.
• Strong analytical skills for invoice checks and discrepancies.
• Ability to prepare and ensure shipping documentation for export.

Responsibilities

• Create and complete shipment details in the Transport Management System.
• Coordinate transport activities based on customer commitments.
• Monitor operational performance of carriers and vendors.
• Create files for consolidation containers and review instructions.
• Ensure timely and accurate documentation management.
• Support and resolve claims and disputes promptly.

Skills

Knowledge of international shipping

DG regulations

Export compliance

Experience with Transport Management Systems

Strong attention to detail

Effective communication

Cost awareness

Time management

Job description

It\'s more than a job

When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel, our contribution counts in more ways than we imagine.

You will be enabling transport activities by executing bookings, entering orders + generating all required export documentation while liaising with our Customer Care Specialists to ensure all requirements are met (in a timely and efficient manner). As always, these activities are in line with all relevant governance + regulatory requirements.

How you create impact

• Shipment Management:

• Create and complete shipment details in the internal Transport Management System.

• Coordinate with all stakeholders and organize transport based on customer commitments.

• Obtain DG approvals where required and escalate discrepancies as necessary.

• Performance Monitoring:

• Monitor and report on operational performance of carriers and vendors.

• Ensure strong data quality for timely and accurate customer reporting.

• Documentation & Compliance:

• Create files for consolidation containers (Master).

• Review and align shipping instructions, clarifying deviations while considering country regulations, export compliance, rates, and routing information.

• Issue and submit all required documentation (BAL specimen, carrier OBL instructions, VGM, security filings, sales invoices) within 24 hours of departure.

• Share departure confirmations (or deviations) with CCLs.

• Release BAL B/L as per Financial Guidelines and working instructions.

• Cost & Invoice Management:

• Ensure cost awareness and efficiency through timely, accurate cost/revenue updates.

• Maximize profit by providing cost insights to CCLs.

• Verify incoming supplier invoices and resolve rate discrepancies.

• Claims & Disputes:

• Support and resolve claims and disputes promptly.

What we would like you to bring

• Logistics & Compliance: Knowledge of international shipping, DG regulations, and export compliance.

• System Proficiency: Experience with Transport Management Systems and data accuracy.

• Documentation: Ability to prepare shipping documents and ensure regulatory alignment.

• Analytical & Problem-Solving: Strong attention to detail for discrepancies and invoice checks.

• Communication: Effective coordination with stakeholders and vendors.

• Cost Awareness: Understanding of cost/revenue management and profit optimization.

• Time Management: Ability to meet strict deadlines and prioritize tasks.

What's in it for you

As an employer, Kuehne+Nagel stands for equal opportunity and we are committed to diversity in our teams with regards to people with disabilities. We believe that you can make a valuable contribution to Kuehne+Nagel and look forward to receiving your application.

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life‑speaking medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1-800-267-1326 during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: [e-mail] with the nature of your request. We will answer your inquiry within 24 hours.