SDR Sales Enablement Manager

Dynatrace; Singapore; On-site; SGD 100,000 - 140,000; Full time

Job summary

Dynatrace is seeking a Sales Development Enablement Manager to empower APAC SDR teams through strategic training programs, hands-on coaching, and workflow optimization. You will partner with Sales, Marketing, and Enablement leaders to raise effectiveness and shorten ramp time.

The role involves designing programs, delivering classroom and virtual sessions, and driving cross-functional collaboration to achieve growth across the APAC region.

Qualifications

• 3+ years of Enablement, Sales Operations, or SDR leadership experience in a SaaS environment.
• Proven ability to deliver in-person and online training, presentations, and coaching.
• Experience using Salesforce and sales tools such as Gong, 6Sense, ZoomInfo.

Responsibilities

• Deliver group training, facilitate workshops, and provide 1:1 coaching for SDRs and sales teams.
• Design learning programs to develop skills for tenured and new employees.
• Partner with SDR Managers across APAC to identify knowledge gaps and drive improvements.
• Develop and manage enablement programs, onboarding, and ongoing events.
• Collaborate with Sales Leaders, Operations, Marketing, HR, and Enablement to improve process and tool utilization.

Skills

Sales Enablement

Training Delivery

Salesforce

Gong

6Sense

ZoomInfo

Workshop Facilitation

Cross-functional Collaboration

Program Management

B2B SaaS

Tools

Salesforce

Gong

6Sense

ZoomInfo

Job description

Your role at Dynatrace

This role reports to the SDR Sales Enablement Director (APAC).

As a Sales Development Enablement Manager to support the SDR team, you’ll work closely with our sales development, marketing, and enablement leaders to deliver strong outcomes for APAC based Sales Development Representatives (SDR), SDR leaders & Marketing counterparts. You will report to the Global Director of Strategy & Operations and will work closely with Marketing and Sales Leadership.

The candidate will have the opportunity to design, translate and adapt a range of strategic sales training programs. The objectives being to drive key growth in:

• Increased sales development effectiveness

• Value based selling techniques and methods

• Reduce sales productivity ramp time

• Optimizing our sales technology stack

• Expand our reach across the vast addressable market

You’ll be a hands-on, individual contributor, who thrives on working directly with sales development teams and cross-functional leaders, whether that be by delivering classroom/virtual training, facilitating workshops or providing 1:1 coaching. More than just a delivery role, you will also be strong at program design and program management and be proactive in identifying opportunities to improve SDR performance.

• Partnering with SDR Managers across APAC to identify knowledge and performance gaps across teams.
• Work closely, collaboratively and build relationships across functions, including but not limited to Sales Leaders, Operations, Marketing, HR, Enablement, Partners to increase sales results and productivity.
• Delivering group training, facilitating workshops and providing 1:1 coaching
• Designing learning programs to drive skill development with tenured and new employees.
• Support GTM teams on all aspects of Sales Methodology (including process and skills) through optimization of select sales tools by building the strategy, facilitating, and delivering effective hands-on tool training.
• Developing, executing and managing projects, programs and initiatives that support our enterprise sales strategies.
• Working closely with our Global Enablement team to input into globally-led initiatives, and to adapt them to the SDR organization to ensure their successful execution.
• Empowering front-line managers with coaching and best practices to strengthen their teams.
• Coordinating and facilitating training run by others (external vendors, internal colleagues).
• Driving measurement of the effectiveness of our programs. This will include measuring individual participation in training programs as well as proficiency of skills obtained through the training.

The SDR Sales Enablement Manager is responsible for facilitating and developing:

• Enablement program plans and projects

• Sales Development workshops (live and virtual)

• Onboarding on-demand programs

• On-going enablement events and programs

The Manager provides a consistent level of customer service and support to Account Executives, Sales Development Representatives, Partner Sales Managers, Sales Engineers and Dynatrace sales management as they complete their on-boarding enablement and continuous development at Dynatrace.

What will help you succeed

• 3+ years of relevant experience in an Enablement, Sales Operations, or SDR leadership role in a SaaS sales environment as an individual contributor or leader.
• Engaging and effective at delivering in-person & online training, presentations, and coaching sessions.
• Experience using and managing Salesforce and necessary sales engagement and intent tools (Gong, 6Sense, ZoomInfo, etc).
• Strong facilitation experience running workshops and managing participation.
• Passion for identifying execution issues and driving sales effectiveness improvement in the field.
• Demonstrated success in supporting B2B software pipeline and sales generation, ideally in a high growth environment.
• Demonstrated success in collaborating cross-functionally to develop content and align (interlock) operational execution with strategic objectives.
• Expertise in sales processes, methodologies, and skills.
• Strong program manager - a great project leader, communicator, and collaborator.
• Flexible and adaptable attitude, with high level of energy, drive, enthusiasm, initiative, and commitment
• Ability to build and maintain strong relationships and navigate through senior stakeholder discussions.
• Enjoy working in a fast-paced, rapidly evolving environment.

Why you will love being a Dynatracer

• Dynatrace is a leader in unified observability and security.
• We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance.
• Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances.
• You’ll get to work at the forefront of innovation with Dynatrace Intelligence—the industry's first agentic operations system. Bringing together deterministic and agentic AI, it helps teams understand what's happening, why it matters, and what to do next— automatically.
• Over 50% of the Fortune 100 companies are current customers of Dynatrace.