Scrum Master

NTT Ltd.; Singapore; On-site; SGD 100,000 - 140,000; Full time

Job summary

NTT DATA Singapore is seeking an experienced Scrum Master to guide and coach agile teams in delivering software products. You will foster self‑organization, shield teams from disruption and help them apply Scrum and other agile practices.

Collaborate with product owners and stakeholders to align priorities, resolve impediments, and drive continuous improvement across multiple teams. This on‑site role requires strong communication and coordination of cross‑functional work.

Qualifications

• Bachelor’s degree or equivalent in Project Management or related field.
• SAFe Scrum Master or SAFe Advanced Scrum Master preferred.
• Other related certifications and/or training (for example - SAFe DeVos, Implementing SAFe etc.).

Responsibilities

• Foster self-organizing teams to deliver high‑quality products on time and within budget.
• Facilitate sprint planning, daily stand-ups, reviews and retrospectives.
• Ensure adherence to Scrum and agile practices; use metrics to track progress.
• Improve cross‑functional collaboration with product owners and stakeholders.
• Bridge technical and non‑technical stakeholders on goals and timelines.
• Address conflicts promptly to protect team performance.
• Identify interdependencies and optimize cross-team resource allocation.
• Lead continuous improvement of agile processes and tools.
• Encourage innovation and a culture of learning and growth.
• Communicate status, manage dependencies and ensure benefits viability.
• Manage stakeholder expectations on scope and delivery.
• Work with product owners to prioritize backlog.
• Provide regular status updates and highlight risks.

Skills

Scrum Master

Agile coaching

Cross-functional leadership

Stakeholder management

Facilitation

Education

Bachelor’s degree in Project Management or related field

SAFe Scrum Master

SAFe Advanced Scrum Master

Job description

Make an impact with NTT DATA

Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA

The Scrum Master is a seasoned subject matter expert, responsible for guiding and coaching teams in the use of Scrum / Agile practices.

The primary responsibility of this role is to boost the effectiveness of teams by managing key projects, championing cross team alignment and delivering success and operationalizing underlying processes to make development teams hum effectively.

The Scrum Masters resolves impediments, monitors and has control over the scrum processes and meetings.

Key responsibilities:

• Fosters a self-organizing and empowered environment that enables teams to deliver high-quality products on time and within budget.
• Facilitates and leads Scrum ceremonies, including sprint planning, daily stand-ups, sprint reviews, and retrospectives.
• Ensures that teams adhere to the Scrum framework, follows agile best practices, and utilizes appropriate tools and metrics to track progress, identifies bottlenecks, and drives continuous improvement.
• Fosters effective communication and collaboration between cross-functional teams, product owners, and stakeholders.
• Acts as a bridge between technical and non-technical stakeholders, ensuring a shared understanding of the project goals, priorities, and timelines.
• Proactively addresses any conflicts or challenges that may hinder team performance and delivery.
• Collaboratively identifies and synchronizes project interdependencies across multiple teams. Facilitates effective resource allocation across the programs.
• Drives the continuous improvement of agile processes, methodologies, and tools across the organization. Identifies and implements process enhancements to optimize efficiency, productivity, and quality of deliverables.
• Encourages innovation to foster a culture of continuous leading and growth.
• Ensures the program benefits remain viable throughout the program, communicating status and date changes and actively manage dependencies.
• Builds strong relationships with key stakeholders and manages these expectations regarding project scope, timelines, and deliverables.
• Collaborates closely with product owners to prioritize backlog items and ensures alignment with business goals.
• Provides regular project status updates and communicates any risks or impediments that may impact project success.

To thrive in this role, you need to have:

• Ability to recognize the importance of working through others within the team through engaging and empowering others to use as much of their own capabilities as possible, thereby fostering trust and high energy to succeed.
• Has drive and energy to get the job done.
• Excellent communication skills, both written and verbal.
• Assertive with the ability to come up with solutions to critical situations.
• Ability to make timely decisions and take calculated risks.
• Seasoned knowledge of other Agile approaches such as XP, Kanban, Scrum, extreme Programming (XP).
• Seasoned knowledge of the technologies used by the team.
• Ability to coordinate large teams with cross-functional dependencies.
• Proactive and organized with the ability to work in a fast-paced, team environment providing consistent, high-quality output.
• Ability to facilitate discussions to allow the team to consider alternative solutions or approaches and bring disagreements out into the open to help to manage them collaboratively.
• Ability to stimulate and relish change, adapt quickly and see change as an opportunity.

Academic qualifications and certifications:

• Bachelor’s degree or equivalent in Project Management or related field.
• Relevant certifications such as SAFe Scrum Master or SAFe Advanced Scrum Master preferred.
• Other related certifications and/or training (for example - SAFe DeVos, Implementing SAFe etc.).

Required experience:

• Seasoned Scrum Master experience in an ICT environment, managing software projects and working with software development teams.
• Seasoned experience in Scrum Management.
• Seasoned experience of Agile concepts and principles.
• Seasoned experience as a coach and mentor in agile practices (Scrum, Kanban etc.).
• Seasoned experience with contemporary software development methodologies.
• Seasoned experience with widely successful Agile techniques such as User Stories, ATDD, TDD, Continuous Integration, Continuous Testing, Pairing, Automated Testing, Agile Games.

Workplace type:

On-site Working

About NTT DATA

NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.

Equal Opportunity Employer

NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us.