SAP Senior Manager

NEARSOURCE PTE. LTD.; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A leading technology service provider in Singapore is seeking an SAP BASIS team member to provide technical guidance and support for various projects. Responsibilities include managing incident tickets, monitoring system performance, and collaborating with database administration resources. Ideal candidates will have extensive experience with SAP Basis and be prepared to support system issues on a 24x7 basis.

Qualifications

• Experience with SAP Basis administration and technical support.
• Knowledge of SAP landscape strategy and system performance.
• Ability to respond to system problems on a 24x7 basis.

Responsibilities

• Handle incident tickets for SAP Basis.
• Monitor and analyze system performance trends.
• Support SAP landscape strategy through system copy and refresh.

Skills

SAP Basis

Incident management

Performance monitoring

Security patching

Tools

SAP ECC

HANA

Microsoft SQL Server

Job description

Brief Job Description

The SAP BASIS team member will work closely with project managers, business users, and technical team members to provide technical guidance and support for projects and initiatives ranging in size from minor enhancements to major multi-year initiatives.

Major Duties:
Handling of incident tickets pertaining to SAP Basis
Serving as a knowledge resource for SAP ECC, BW, Solution Manager, Enterprise Portals, Gateway, Opentext, HANA and ASE database capabilities, and best practices.
Perform core SAP Basis administrator functions including software installation and setup, enhancement pack and support pack installation and upgrade, performance monitoring, tuning and capacity management, security patching/tuning utilizing enterprise standards and leveraging best operating practices.
Support SAP Landscape strategy thru client copies and system refreshes.
Monitor, analyze, and identify trends for system performance and resource utilization.
Respond to system problems on a 24x7 basis and take part in on-call rotation.
Assist with change control, incident response, and testing processes for infrastructure changes or problems across the SAP landscape.
Collaborate with database administration resources in a Microsoft SQL Server, SAP Sybase and HANA database.
Collaborate across IT functions including server team, networking and security teams to assist in driving out solutions for SAP that meet our standards and go forward operating plans.