Division: Legend Logistics/BIO
Job Description:
- Ensure 100% compliance in the Enterprise Master Data Management Program, supporting BPO/Key Business Users to operate effectively on SAP S/4HANA platform, including business process modifications.
- Provide excellent Level 1 and Level 2 support (Level 2 via Application Management Service model) to monitor and deliver requests, issues, and enhancements/optimizations within agreed timelines, including configuration testing, user acceptance testing, and data migration.
- Collaborate with infrastructure leads and hosting partners to conduct periodic audits, monitor S/4HANA cloud performance, implement solutions to prevent service disruptions, and escalate critical issues to BIO/AMS partners/SAP, following through to resolution.
- Lead and collaborate with the program manager and Functional Consultants, maintaining engagement with BPO to share feedback and identify areas for improvement.
Requirements:
- Bachelor's Degree in Business Management or Information Technology.
- At least 7 years of experience supporting SAP end-user environments in MM/SD modules, covering materials management, purchasing, sales, logistics, and shipping within service or logistics providers.
- Proven experience as an SAP functional consultant in MM/SD and logistics fields, with leadership in Master Data Management processes within SAP, ensuring governance and timelines.
- Knowledge of ISO Tank, Container TEU freight management, or shipping is preferred.
- Experience leading at least 2 major SAP S/4HANA core enterprise implementations and regional rollouts.
- Technical skills in ABAP programming or SAP Fiori are a plus.
- Experience working with SMEs in Singapore/Malaysia adopting SAP S/4HANA, including coaching SAP functional teams and key users.