Division: Legend Logistics/BIO
Job Description
- Ensure 100% compliance in the Enterprise Master Data Management Program, with support mechanisms to assist BPO/Key Business Users in operating effectively on the SAP S/4HANA platform, including business process modifications.
- Provide excellent Level 1 and Level 2 support (Level 2 via Application Management Service model) to ensure requests, issues, and enhancement/optimization programs are monitored and delivered on time, with proper configuration testing, user acceptance testing, and data migration.
- Collaborate with infrastructure leads and hosting partners to conduct periodic audits and monitor S/4HANA cloud performance metrics. Implement solutions to prevent service disruptions, escalate critical issues to BIO/AMS partners/SAP, and follow through until resolution.
- Lead and actively collaborate with the program manager and the Functional Consultants team; engage with BPO to share feedback and identify areas for improvement.
- Handle negotiations and documentation properly.
Requirements:
- Bachelor's Degree in Business Management or Information Technology.
- Proven experience as a functional consultant in scoping, configuration, testing, and leading at least 2 successful major SAP S/4HANA core enterprise implementations and regional rollouts.
- Minimum of 10 years of experience as an SAP functional consultant in areas such as FICO and SD, with knowledge of service master, service catalog, asset management, AR/AP, GL, Cost Center, and Group Reporting.
- Technical knowledge or experience with ABAP programming and SAP Fiori is a plus.
- Experience in leading, driving, and managing Master Data Management (Request, Change, Approve, Release) within SAP, working with SAP functional teams and key business users/BPOs to ensure timelines and governance.
- Ideally, knowledge of ISO Tank, Container TEU freight management, or shipping logistics.
- Experience working with Small and Medium Enterprises within Singapore/Malaysia that are adopting SAP S/4HANA as their core enterprise system, including coaching and guiding SAP functional consultants and key business users in SAP support processes.