SAP CS Consultant

2COMS Consulting Pvt. Ltd.; Singapore; On-site; SGD 84,000 - 95,000; Full time

Job summary

GTS Group is seeking an experienced SAP Customer Service (CS) Functional Consultant to support daily operations in the SAP ECC environment and lead the upcoming EHP Upgrade project. You will collaborate with cross-functional teams to ensure smooth SAP CS processes and reliable user support.

The role expects deep domain knowledge in Service Order and Notification Management, as well as extensive testing and validation skills to drive a successful upgrade and post-go-live stabilization.

Qualifications

• 8–10 years of hands-on SAP CS functional experience.
• Excellent knowledge of Service Order & Notification Management.
• Strong experience in Contract & Warranty processes.
• Good understanding of RRB and SD/FI integration.
• Proven experience in ECC EHP upgrades.
• Familiarity with custom objects (Exits, BADIs, Enhancements).
• Experience with ServiceNow / Remedy / Jira.
• Strong communication and documentation skills.

Responsibilities

• Provide L2/L3 support for SAP CS in the ECC environment.
• Support planning, testing, and validation for the EHP upgrade.
• Conduct impact analysis, regression testing, and UAT.
• Review custom developments (User Exits, BADIs, Enhancements, Interfaces).
• Support Service Orders, Notifications, Contracts, Warranties, Repairs.
• Collaborate with SD, MM, PM, FI teams for integrated issue resolution.
• Recommend system improvements and ensure process compliance.
• Provide post-upgrade support and user training.

Skills

SAP CS functional

Service Order Mgmt

Notification Mgmt

Contract & Warranty

ECC EHP upgrade

SD/FI integration

Testing & UAT

Documentation

Education

Bachelor's Degree in CS/Engineering

SAP CS/SD certification

S/4HANA migration exposure

Tools

ServiceNow

Remedy

Jira

Job description

Bishopsgate, Singapore | Posted on 11/19/2025

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Job Description

Job Title: SAP CS Consultant (ECC – EHP Upgrade & Operational Support)

Client: GTS Group – A leading IT consulting company with presence in Singapore & India

Employment Type: 1-Year Contract (Auto-Extendable)

Salary: 7,500 – 8,500 SGD per month

About the Client

GTS Group is a premium IT consulting organization specializing in IT Infrastructure, Big Data, Governance, Risk, Cybersecurity, and SAP services with 25+ years of expertise across the APAC and US regions. They are known for high-quality consulting, strong industry relationships, and fast turnaround in delivering skilled technology professionals.

Role Overview

We are looking for an experienced SAP Customer Service (CS) Functional Consultant to support daily operational activities in the SAP ECC environment and contribute to the upcoming EHP Upgrade project. This role requires excellent functional expertise, cross-team collaboration, and strong testing/validation skills.

Key Responsibilities

Provide L2/L3 support for SAP CS in the ECC environment

Support planning, testing, and validation for the EHP upgrade

Conduct impact analysis, regression testing, and UAT

Review custom developments (User Exits, BADIs, Enhancements, Interfaces)

Support Service Orders, Notifications, Contracts, Warranties, Repairs

Collaborate with SD, MM, PM, FI teams for integrated issue resolution

Recommend system improvements and ensure process compliance

Provide post-upgrade support and user training

Requirements

Required Skills & Experience

8–10 years of hands-on SAP CS functional experience

Excellent knowledge of Service Order & Notification Management

Strong experience in Contract & Warranty processes

Good understanding of RRB and SD/FI integration

Proven experience in ECC EHP upgrades

Familiarity with custom objects (Exits, BADIs, Enhancements)

Experience with ServiceNow / Remedy / Jira

Strong communication and documentation skills

Education

Bachelor’s Degree in Computer Science, Engineering, or related field

SAP CS/SD certification preferred

Exposure to S/4HANA migration is an advantage