NCS is a leading AI Tech Services company. With a 15,000-strong team across the Asia Pacific, NCS scales its platforms and capabilities to provide clients with greater agility and AI expertise across a range of Industries. Embracing a strong ecosystem of global partners, NCS transforms technology services delivery combining AI with digital resilience to drive real business impact. NCS is a subsidiary of the Singtel Group.
We are seeking ahands-on SAP Basis Administrator with approximately 5 years of experienceto support SAP ECC, BW, Gateway/Fiori, GRC, Enterprise Portal and OpenText environments running onSAP HANA/Linux and SAP ASE/Windows.
The role covers SAP Basis administration, production support, monitoring, troubleshooting, patching, transports, backup/recovery and HA/DR operations.
What will you do:
SAP Basis & Application Support
- Administer and support SAP ECC, BW, Gateway/Fiori, GRC, Enterprise Portal and OpenText.
- Monitor SAP systems, application servers, work processes, system logs and background jobs.
- Troubleshoot SAP dumps, locks, update failures, RFCs, jobs, spool and interface issues.
- Perform SAP instance start/stop, profile/parameter administration and kernel patching.
- Manage SAP transports usingSTMSacross DEV, QA and Production.
- Support Gateway/OData services, Fiori connectivity, GRC RFCs, Portal and OpenText integration.
SAP HANA & Linux
- SupportSAP HANA 2.0 on Linux.
- Monitor HANA services, CPU, memory, data/log volumes, alerts and database capacity.
- Support HANA backup/restore, patching, upgrades and performance troubleshooting.
- SupportSAP HANA System Replication (HSR), including monitoring, takeover and failback.
- AdministerSLES Pacemaker/CorosyncHA clusters.
- Troubleshoot SAPHanaSR/SAPHanaSR-angi, STONITH/fencing, quorum and cluster resources.
- Participate in HANA HA/DR testing.
SAP ASE & Windows
- SupportSAP ASE on Windows Server.
- Monitor database availability, space, transaction logs, backups and performance.
- Troubleshoot ASE errors and SAP/ASE connectivity.
- Support ASE patching and upgrades.
- Administer Windows Server and supportWindows Server Failover Clustering (WSFC).
- Monitor cluster nodes/resources and troubleshoot quorum, network, storage and failover issues.
Security, Backup & Production Support
- Manage SAP SSL/TLS, PSEs and certificates usingSTRUST.
- Support SAP Web Dispatcher HTTPS/SSL configuration.
- Support SAP security patching and vulnerability remediation.
- Monitor HANA/ASE backups and participate in restore and DR exercises.
- Perform incident troubleshooting across SAP, database, OS, network and HA layers.
- Participate in24 7 on-call support, where required.
Qualifications
The ideal candidate should possess:
- Diploma/Degree in IT, Computer Science or related discipline.
- Approximately3 years of hands-on SAP Basis experience.
- Production experience with SAP ECC/BW.
- Experience withHANA on Linux and ASE on Windows.
- Hands-on exposure toHANA System Replication, Pacemaker/Corosync and WSFC.
- Good troubleshooting, communication and documentation skills.
- Willingness to support production systems and after-hours maintenance.