SAP Basis Administrator

Helius Technologies; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Helius Technologies is hiring an SAP Basis Administrator in Singapore to support and maintain our SAP landscape. You will handle day-to-day administration for SAP ECC, BW, EP, GRC and Solution Manager, across SAP HANA, MSSQL, and SAP ASE databases.

You will work in SUSE Linux and Windows Server environments, focusing on system health, performance, upgrades, and lifecycle activities, with opportunities to deepen SAP operations expertise.

Qualifications

• Approximately 2 years of hands-on SAP Basis administration experience.
• Exposure to enterprise SAP environments and related components.
• Familiarity with SAP transport management and system monitoring.
• Knowledge of SAP NetWeaver architecture and basic security concepts.

Responsibilities

• Perform day-to-day SAP Basis administration and monitoring.
• Monitor SAP system availability, logs, dumps, and health.
• Assist with SAP kernel upgrades, patches and maintenance.
• Support SAP Solution Manager administration and incident handling.
• Coordinate SAP transports across development, test, and production.
• Provide OS-level support for SUSE Linux and Windows Server environments.

Skills

SAP Basis Administration

System Monitoring

Troubleshooting

Documentation

Communication Skills

OS: SUSE Linux

Education

Diploma or Bachelor's degree in Computer Science/IT/Engineering

SAP Basis certification or training

Tools

SAP ECC

SAP BW

SAP Solution Manager

Enterprise Portal (EP)

GRC

SUSE Linux

Windows Server

SAP HANA

MSSQL

SAP ASE

Job description

ROLE: SAP Basis Administrator

Position Overview

We are looking for aSAP Basis Administrator with approximately2 years of hands-on experienceto support and maintain our SAP landscape. The role will provide day-to-day technical administration and operational support for SAP systems includingSAP ECC, BW, Enterprise Portal (EP), GRC, and Solution Manager.

The successful candidate will work across SAP HANA, Microsoft SQL Server (MSSQL), and SAP ASE databases, with operating environments consisting ofSUSE Linux Enterprise Server (SLES) and Microsoft Windows Server.

The role is suitable for someone who has a good foundation in SAP Basis administration and is looking to develop deeper expertise in SAP system operations, troubleshooting, performance monitoring, upgrades, and system lifecycle activities.

Key Responsibilities

SAP Basis Administration

• Perform day-to-day administration and monitoring of SAP systems including: SAP ECCSAP BWSAP Enterprise Portal (EP) SAP GRCSAP Solution Manager
• Monitor SAP system availability, work processes, system logs, dumps, locks, and overall system health.
• Perform SAP start/stop activities and troubleshoot system availability issues.
• Monitor background jobs and investigate failed or long-running jobs.
• Manage SAP users, roles, authorizations, and basic security-related activities in coordination with the appropriate teams.
• Perform routine SAP Basis housekeeping and system health checks.
• Monitor SAP system performance and escalat issues where required.
• Assist with SAP kernel upgrades, Support Package updates, patches, and related maintenance activities.
• Support SAP Notes implementation and technical remediation activities under senior administrator guidance.
• Assist with SAP system refreshes, client administration, and system copies.
• Support SAP transport management across development, test, and production environments.
• Monitor and troubleshoot RFC connections, IDocs, interfaces, and other basic SAP connectivity issues.

Database Administration & Support

• Provide basic administration and monitoring support for: SAP HANA Microsoft SQL Server (MSSQL)SAP ASE
• Monitor database availability, space utilization, backups, alerts, and basic performance indicators.
• Assist with database backup and recovery activities.
• Perform database housekeeping and capacity monitoring.
• Work for database administrators and application teams to troubleshoot database-related SAP issues.
• Monitor SAP HANA services and assist with basic HANA administration tasks.
• Assist with database patching and maintenance activities.

Operating System Administration (Mandatory)

• Provide basic operating system support for SUSE Linux Enterprise Server (SLES)andMicrosoft Windows Serverenvironments.
• Monitor CPU, memory, disk space, processes, filesystems, and system availability.
• Perform basic troubleshooting of OS-related issues affecting SAP systems.
• Manage SAP-related services and processes.
• Perform filesystem housekeeping and log management.
• Coordinate with infrastructure teams for OS patching, server maintenance, and capacity issues.

SAP Solution Manager

• Monitor SAP systems through SAP Solution Manager.
• Assist with system monitoring, technical monitoring, and alert management.
• Support basic SAP Solution Manager administration and housekeeping.
• Assist with incident investigation and system health reporting.

Incident, Change & Operational Support

• Respond to SAP Basis incidents and service requests within agreed SLA requirements.
• Perform initial investigation, troubleshooting, and resolution of SAP technical issues.
• Escalate complex issues to senior Basis administrators, infrastructure, database, or SAP application teams.
• Participate in planned maintenance, patching, upgrades, and system changes.
• Maintain accurate technical documentation and operational procedures.
• Participate in on-call or after-hours support where required.
• Follow ITIL-based incident, problem, and change management processes.

Required Skills & Experience

• Approximately2 years of experience in SAP Basis administration/support. (Optional, training will be provided)
• Hands-on exposure to SAP Basis administration in an enterprise environment. (Optional, training will be provided)
• Experience supporting one or more of the following SAP systems: (Optional, training will be provided)SAP ECCSAP BWSAP Enterprise PortalSAP GRCSAP Solution Manager
• Basic knowledge of SAP system architecture and SAP NetWeaver administration. (Optional, training will be provided)
• Working knowledge of SAP transport management, background jobs, RFCs, system monitoring, and troubleshooting. (Optional, training will be provided)
• Basic experience with SAP HANA administration and monitoring. (Optional, training will be provided)
• Exposure toMicrosoft SQL Server and/or SAP ASEdatabases. (Optional, training will be provided)
• Basic knowledge ofSUSE Linuxadministration. (Mandatory)
• Basic knowledge ofWindows Serveradministration. (Mandatory)
• Familiarity with SAP users, roles, authorizations, and security concepts. (Optional, training will be provided)
• Good troubleshooting and analytical skills. (Mandatory)
• Ability to work effectively with application, database, infrastructure, and security teams.
• Good communication and documentation skills.

Education

• Diploma or Bachelor's degree in Computer Science, Information Technology, Computer Engineering, or a related discipline.
• Relevant SAP Basis certification or training is an advantage.

Key Competencies

• Strong troubleshooting and problem-solving skills.
• Good understanding of SAP technical architecture.
• Ability to follow documented procedures and operational standards.
• Willingness to learn and develop SAP technical skills.
• Ability to work independently on routine tasks while escalating complex issues appropriately.
• Good communication and teamwork skills.
• Ability to work in a production support environment with SLA-driven priorities.