Salon Manager

Borr Drilling; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading salon in Singapore seeks a skilled Salon Manager to oversee operations, team leadership, and customer service. This role involves ensuring efficient workflow, meeting sales goals, and maintaining high client satisfaction standards. The ideal candidate will have proven management experience in the beauty industry and strong interpersonal skills.

Qualifications

• Experience in management (2+ years preferred).
• Fluent in English; proficiency in Korean is advantageous.

Responsibilities

• Oversee daily salon operations and manage appointment bookings.
• Recruit, train, and supervise salon staff.
• Promote services and manage daily cash flow.

Skills

Leadership

Customer Service

Conflict Resolution

Interpersonal Skills

Education

Proven experience in salon or beauty industry management

Tools

Salon booking software

Job description

Key Responsibilities

Salon Operations

• Oversee daily salon operations, ensuring a smooth and efficient workflow.
• Manage appointment bookings, staff schedules, and client satisfaction.
• Ensure cleanliness, hygiene, and compliance with all health and safety regulations.

Team Leadership

• Recruit, train, and supervise hairstylists, assistants, and front desk staff.
• Conduct regular staff meetings and performance evaluations.
• Motivate team members to meet service and sales goals.

Customer Service

• Handle client complaints or concerns professionally and promptly.
• Maintain high levels of customer satisfaction and service standards.
• Build strong relationships with regular clients and the local community.

Sales & Marketing

• Promote salon services, packages, and promotions to increase revenue.
• Collaborate with the marketing team to develop social media and local outreach strategies.
• Monitor inventory and product sales, placing orders as needed.

Financial & Reporting

• Manage daily cash flow, staff commissions, and petty cash.
• Prepare monthly sales reports and performance summaries for management.
• Meet budgetary goals and control operational expenses.

Requirements

• Proven experience in a salon or beauty industry management role (2+ years preferred).
• Strong leadership and interpersonal skills.
• Good knowledge of salon services, trends, and customer expectations.
• Ability to handle conflict and resolve issues efficiently.
• Familiarity with salon booking software is a plus.
• Fluent in English; proficiency in Korean is advantageous.

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