Salesforce Technical Architect, Assistant Manager

KPMG Singapore; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

KPMG Singapore is seeking a highly motivated Salesforce Technical Architect, Assistant Manager to join their Customer practice. This role involves providing expert guidance on Salesforce implementation, analyzing business requirements, and collaborating with stakeholders to enhance customer experiences. The ideal candidate will have a strong background in Salesforce architecture and a proven track record in delivering complex projects.

Qualifications

• Minimum 5-6 years of experience delivering Salesforce projects.
• Extensive experience in Salesforce architecture and design.
• Ability to translate requirements into design and manage implementation.

Responsibilities

• Provide expert guidance on technical aspects of Salesforce implementation.
• Analyze business requirements and recommend solutions aligned with Salesforce best practices.
• Collaborate with stakeholders to ensure solutions meet objectives.

Skills

Problem-solving

Decision-making

Communication

Analytical

Organizational

Education

Bachelor’s degree in computer science, IT, engineering, or equivalent

Tools

Salesforce

CRM applications

Job description

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Salesforce Technical Architect, Assistant Manager

Work Type: Permanent

Start Date for Applications: 16 May 2025

Closing Date for Applications: [Insert closing date]

KPMG in Singapore is part of a global organization of independent professional services firms providing Audit, Tax, and Advisory services. We operate in 143 countries and territories with more than 273,000 partners and employees working in member firms around the world. Each KPMG firm is a legally distinct and separate entity and describes itself as such. KPMG International Limited is a private English company limited by guarantee. KPMG International Limited and its related entities do not provide services to clients.

Job Description

We invite highly motivated, dynamic professionals to join our growing Customer practice. As customer experience rises in importance, customer outcomes are pivotal to key business decisions in order to achieve sustainable growth in today’s dynamic market. The Customer team helps our clients across industries extend their relationship, capture, and grow the value of their customers.

We provide them with the insights needed to help them meet their strategic and financial goals through:

• Rapidly driving growth and creating customer value
• Transforming customer experiences to add value to the organization
• Making transformation and business decisions based on customer value

Successful candidates will play a significant role in client engagements spanning customer strategy, experience design, service and sales transformation, and operational improvement.

Responsibilities

• Provide expert guidance on technical aspects of Salesforce implementation, leveraging deep understanding of platform capabilities and limitations for Pre-Sales and Project Delivery
• Analyze business requirements and recommend solutions aligned with Salesforce best practices, ensuring scalability, maintainability, and compliance
• Collaborate with stakeholders, including business analysts and project managers, to ensure solutions meet objectives and regulatory requirements
• Translate business needs into technical requirements, facilitating effective communication between stakeholders and technical teams
• Offer strategic direction and thought leadership on emerging technologies and industry trends to enhance Salesforce implementation and business value
• Design overall Salesforce architecture, including data model, security, and integration strategies, aligned with business goals
• Lead technical discussions, guide development teams, and foster technical excellence
• Gather and prioritize requirements, ensuring technical solutions meet functional and non-functional needs and align with enterprise roadmaps

Skills & Qualifications

• Bachelor’s degree in computer science, IT, engineering, or equivalent
• Minimum 5-6 years of experience delivering Salesforce projects
• Extensive experience in Salesforce architecture and design
• Strong knowledge of integration patterns and best practices
• Excellent problem-solving and decision-making skills
• Experience in the public sector and real estate industry is advantageous
• Implementation of complex projects in Singapore or ASEAN countries
• Proficiency in multiple CRM applications
• Ability to translate requirements into design and manage implementation
• Strong project management, communication, analytical, organizational, and problem-solving skills
• Ability to assess practical aspects of business operations

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Only shortlisted candidates will be contacted. Personal data collected will be used for recruitment purposes only.

At KPMG in Singapore, we are committed to creating a diverse and inclusive workplace. We believe diversity of thought, background, and experience strengthens relationships and benefits our people, clients, and communities. We are an equal opportunity employer, and all qualified applicants will receive consideration regardless of age, race, gender identity or expression, color, marital status, religion, sexual orientation, disability, or other non-merit factors. We celebrate the talents our people bring and support their journey to personal and professional growth. One of our initiatives is Take Charge: Flexi-work, enabling agile and innovative teams to deliver our business goals.