Salesforce Solution Architect / Enterprise Tech Lead

Sourceo Pte Ltd; Singapore; On-site; SGD 100,000 - 125,000; Full time

Job summary

An established industry player is seeking a seasoned Technical Lead with extensive experience in solution architecture and enterprise systems. This pivotal role involves leading the design and implementation of solutions in the telecommunications sector, focusing on platforms like CRM and Billing. The ideal candidate will have a strong background in Salesforce and Cloudsense, coupled with excellent analytical and problem-solving skills. Join a dynamic team where your expertise will drive innovation and enhance customer experiences. If you're ready to take on a challenging yet rewarding role, this opportunity is perfect for you.

Qualifications

• 10+ years of experience in solution architecture and implementation.
• Proven experience in telecommunications with a focus on enterprise systems.

Responsibilities

• Lead solution architecture and design for enterprise systems in telecommunications.
• Collaborate with teams to manage stakeholder expectations and deliver solutions.

Skills

Solution Architecture

Technical Leadership

Analytical Skills

Problem-Solving Skills

Communication Skills

Education

Bachelor's degree in Computer Science

Bachelor's degree in Information Technology

Tools

Salesforce

Cloudsense

Job description

Roles & Responsibilities

Qualifications

Bachelor's degree in computer science, Information Technology, or a related field with at least 10 years of experience in solution architecture, design, and implementation.

Proven experience as a Technical Lead, Solution Architect, or similar role in telecommunications or related industry, with a strong focus on enterprise systems such as CRM, Billing, and Customer Experience platforms.

Deep expertise in Salesforce and Cloudsense platforms, including configuration, integration, and customization.

Strong knowledge of Billing and Rating systems, with experience in implementation and integration with CRM platforms.

Experience in the telecommunications industry or related fields is preferred.

Familiarity with Agile methodology and working in fast-paced, dynamic environments.

Strong analytical, conceptual, and problem-solving skills.

Excellent communication and collaboration skills, with the ability to work across teams and manage stakeholder expectations.