Salesforce Project Manager

XTY AI PTE. LTD.; Singapore; On-site; SGD 80,000 - 110,000; Full time

Job summary

A leading tech company in Singapore is seeking an experienced Salesforce Project Manager to oversee Salesforce project deliveries across various platforms. This role involves coordinating project activities, defining requirements, and ensuring stakeholder satisfaction. The ideal candidate has over 5 years of IT project management experience with a strong background in Salesforce projects and certifications. Competitive compensation offers opportunity for professional growth.

Qualifications

• 5+ years of experience in IT project management, with at least 3 years managing Salesforce projects.
• Solid understanding of Salesforce platform capabilities and project management methodologies.
• Exceptional stakeholder management and communication skills.

Responsibilities

• Lead and manage Salesforce implementation projects from initiation to closure.
• Collaborate with stakeholders to define project scope and deliverables.
• Develop and maintain project plans and manage risks/issues.

Skills

Project management

Salesforce Sales Cloud

Salesforce Service Cloud

Stakeholder management

Agile methodologies

Business analysis

Education

Salesforce certifications (PMP, Scrum Master, Salesforce Administrator)

Job description

About the Role

We are seeking an experienced Salesforce Project Manager to lead end-to-end delivery of Salesforce projects across Sales Cloud, Service Cloud, and related platforms. You will be responsible for managing project scope, timeline, budget, and ensuring stakeholder satisfaction while driving adoption and business value from Salesforce investments.

Key Responsibilities

• Lead and manage Salesforce implementation and enhancement projects from initiation to closure.
• Collaborate with stakeholders to define project scope, requirements, and deliverables.
• Develop and maintain detailed project plans, including schedules, risk management, and resource allocation.
• Facilitate workshops, requirements gathering sessions, and solution design discussions.
• Coordinate with Salesforce administrators, developers, and third-party vendors to ensure successful delivery.
• Track project progress, manage risks/issues, and ensure timely delivery within budget.
• Provide regular status reports and updates to executive stakeholders.
• Drive user adoption and change management initiatives.

Requirements

• Minimum 5+ years of experience in IT project management, with at least 3 years managing Salesforce projects.
• Solid understanding of Salesforce Sales Cloud, Service Cloud, and platform capabilities.
• Experience with Agile and/or Waterfall project management methodologies.
• Strong business analysis skills and ability to translate business needs into technical requirements.
• Exceptional stakeholder management and communication skills, including working with regional/global teams.
• Salesforce certifications (e.g., PMP, Scrum Master, Salesforce Administrator or similar) are highly desirable.
• Strong leadership, problem-solving, and organizational skills.