Salesforce Developer/ Lead - Da Nang/ HCM/ Remote

Job Responsibilities

• Design and develop Salesforce solutions to optimize business processes
• Analyze business/technical requirements and translate into system design
• Configure and implement custom objects, workflows, integrations, and dashboards
• Guide junior team members and enforce coding standards
• Act as technical lead on large-scale projects
• Estimate, prioritize, and deliver on user/system requirements
• Recommend best-fit Salesforce features vs. custom development
• Maintain documentation of changes and system configuration
• Stay updated on Salesforce releases, features, and best practices
• Drive user adoption through training and support
• Conduct system audits, license compliance, and health checks
• Collaborate with PMs and stakeholders for timely delivery

Your Skills and Experience

• At least 3 years of experience in hands-on Salesforce, with a focus on Service Cloud.
• Strong Salesforce functional experience with Service Cloud and Field Service Lightning (FSL).
• Extensive technical experience with Salesforce in the following capacities:
• Gap analysis, solution design, configuration, and development
• Integrating Salesforce with other applications using web services and other technologies
• Use of APIs, Apex, Lightning, Visualforce, and Visual Workflow to develop extensions to native functionality.
• Implementing platform end-to-end, including data conversion and post-production support, and troubleshooting
• System administration, including user management, environment planning, workflow, approval, and message configuration.
• Experience developing using SQL, JavaScript, REST and SOAP APIs, HTML, and XML
• Experience with Case management, Milestones, Planning and Scheduling, Service appointment, and Work order management.
• Experience with other SaaS e-commerce platforms is a plus
• Experience with Agile Project methodology and familiarity with ADO
• Salesforce Developer (Platform Developer I, Platform Developer II, and Salesforce Service Cloud Consultant) is a must.
• Certification and hands-on experience in Field Service Lightning are a plus.
• Intermediate English communication skills (the position will work with Global clients & development team)

Why You'll Love Working Here

• Bonus based on Company Performance
• Competitive salary negotiated with each level
• Laptop provided for loyal employees
• Opportunities to work in international environments such as Singapore, Malaysia, India, UAE, etc.
• Medical Leave/Medical benefits
• Great chance to improve your expertise/skills and English communication via international exposure.
• Free Courses in Udemy/Invest in learning
• Meal/Uniform Allowance