Salesforce Communications cloud with CPQ

SATCON Inc; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading tech solutions provider in Singapore is seeking a Salesforce Communication Cloud Specialist. You will leverage your strong experience with Salesforce Communications Cloud and telecom product offerings to design efficient solutions. The ideal candidate will have expertise in Salesforce CRM and be skilled in collaborating with clients. Certifications such as Salesforce Certified Administrator are preferred. This role requires excellent communication skills and the ability to thrive in a fast-paced environment.

Qualifications

• Strong experience with Salesforce Communications Cloud (formerly Vlocity) and its components.
• Solid understanding of telecom product offerings such as mobile, broadband, IPTV, and VoIP services.
• Familiarity with telecom-specific processes like billing and customer care.

Responsibilities

• Utilize strong experience with Salesforce Communications Cloud components.
• Analyze business requirements and design scalable solutions.
• Collaborate with clients, stakeholders, and internal teams.

Skills

Salesforce Communications Cloud expertise

Problem-solving abilities

Analytical skills

Excellent communication skills

Education

Salesforce Certified Administrator

Salesforce Certified Platform Developer I/II

Salesforce Certified Industries CPQ Developer

Telecommunications certifications

Tools

Salesforce CRM

APIs

REST/SOAP

Middleware

Job description

Salesforce Communications cloud with CPQ

As a Salesforce Communication Cloud Specialist, you will be responsible for utilizing your strong experience with Salesforce Communications Cloud (formerly Vlocity) and its components, including OmniStudio, OmniScripts, DataRaptors, Vlocity CPQ, and Product Catalog. Your expertise in the Salesforce CRM platform, including Apex, Lightning, Visualforce, and LWC will be crucial for successfully integrating Salesforce with external systems using APIs, REST/SOAP, and middleware.To excel in this role, you should have a solid understanding of telecom product offerings such as mobile, broadband, IPTV, and VoIP services. Your familiarity with telecom-specific processes like service delivery, billing, provisioning, and customer care will enable you to deliver efficient solutions.Your problem-solving and analytical skills will be key in analyzing business requirements and designing scalable, integrated solutions. You should possess strong troubleshooting abilities to address issues related to order processing, fulfillment, and service activation effectively.Excellent communication and interpersonal skills are essential for collaborating with clients, stakeholders, and internal teams. Your ability to thrive in a fast-paced environment and manage multiple projects simultaneously will be critical to your success in this role.Preferred certifications include Salesforce Certified Administrator, Salesforce Certified Platform Developer I/II, and Salesforce Certified Industries CPQ Developer (formerly Vlocity Developer). Relevant telecommunications certifications would be a valuable addition to your profile.,

• Salesforce Certified Platform Developer III
• telecommunications certifications

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