Salesforce Business Analyst | Singapore, SG

Cognizant; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A multinational technology company in Singapore is seeking an experienced Business Analyst to analyze organizational processes, lead scrum teams, and implement Salesforce solutions. The ideal candidate should have at least 5 years of experience in IT and Agile projects. Strong skills in requirements elicitation and user story management are essential. Competitive salary and benefits offered.

Qualifications

• Minimum 5 years' experience required.
• Experience as a Business Analyst, Scrum Master, or Product Owner in Agile projects.
• Certification as a Salesforce Certified Business Analyst is preferred.

Responsibilities

• Analyze an organization and design its processes and systems.
• Lead the scrum team and conduct scrum ceremonies.
• Drive smooth deployment and operations of the solution.

Skills

Agile methodologies

Salesforce implementation

User story crafting

Business requirements elicitation

Education

IT related tertiary education

Tools

Salesforce

Job description

• Analyze an organization and design its processes and systems, assessing the business model and its integration with technology.
• Assess current state, identify customer requirements, and define the future state and/or business solution.
• Research, gather and synthesize information.
• Elicit, scope, and manage business requirements.
• Lead the scrum team, conduct scrum ceremonies
• Crafting and grooming of user stories, acceptance criteria, managing product backlog.
• Drive smooth deployment, adoption, and operations of the solution.
• Help drive the implementation of Salesforce solutions.
• Work with developers to understand and troubleshoot technical problems, as needed.

Responsibilities:

• Analyze an organization and design its processes and systems, assessing the business model and its integration with technology.
• Assess current state, identify customer requirements, and define the future state and/or business solution.
• Research, gather and synthesize information.
• Elicit, scope, and manage business requirements.
• Lead the scrum team, conduct scrum ceremonies
• Crafting and grooming of user stories, acceptance criteria, managing product backlog.
• Drive smooth deployment, adoption, and operations of the solution.
• Help drive the implementation of Salesforce solutions.
• Work with developers to understand and troubleshoot technical problems, as needed.

Requirements:

• Min 5 years' experience required, IT related tertiary education.
• 3 years' experience as a Business Analyst, Scrum Master, Product Owner or equivalent in Agile projects
• Good to be Salesforce Certified Business Analyst and have passed/obtained the following Certifications: Salesforce Administrator Exam (CRT101).
• Basic Salesforce configuration experience / have completed
• Experience in full software / product development life cycles sing Agile Methodology.
• Proven experience working on Salesforce implementations, including configuration, customization, and integration of salesforce with other systems.

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