Salesforce Administrator & Project Manager (New Delhi)

DSS Imagetech; Singapore; On-site; USD 60,000 - 85,000; Full time

Job summary

A leading company seeks a skilled Salesforce Administrator to join its operations team in New Delhi. This full-time on-site role requires a minimum of 2 years of Salesforce experience, focusing on user support, system management, and process improvement. Ideal candidates will possess a relevant degree and strong analytical skills.

Qualifications

• 2+ years of Salesforce experience.
• Salesforce Certified Administrator preferred.
• Knowledge of sales processes and lead management.

Responsibilities

• Oversee daily administration for 100+ users.
• Serve as primary contact for Salesforce inquiries.
• Generate and update reports and dashboards for management.

Skills

Salesforce Administration

Analytical skills

Problem solving

Communication

Training skills

Education

Degree in Computer Science

Information Systems

Job description

Apply Now - https://forms.gle/fLyKacCWaj4e2MeZ8

Position Title: Salesforce Administrator

Location: Delhi - HO

Reporting To: Vice President - Operations

About the Role

This is a full-time on-site position for a Salesforce Administrator in New Delhi. We are seeking a dynamic individual to join our corporate operations team with a minimum of 2+ years of Salesforce experience.

Key Responsibilities

1. Salesforce Administration & System Management: Oversee daily administration for 100+ users, manage support requests, configure Salesforce components, and ensure data security.
2. User Support: Serve as primary contact for Salesforce inquiries, troubleshoot issues, and support marketing with lead uploads.
3. Troubleshooting & Debugging: Identify system issues, resolve problems, and maintain data integrity.
4. Reports & Dashboards: Generate and update reports and dashboards for management, monitor sales metrics, and ensure data accuracy.
5. User Training: Conduct UAT, develop training materials, and support end-users to optimize Salesforce usage.
6. Process Improvement: Collaborate with leadership to enhance processes, stay updated with Salesforce features, and act as the point of contact for Salesforce-related activities.

Desired Experience & Qualifications

• 2+ years of Salesforce experience with strong administration skills.
• Degree in Computer Science, Information Systems, or related field.
• Salesforce Certified Administrator (preferred) or other Salesforce certifications.
• Knowledge of sales processes, lead management, opportunities, quotations, and sales order management.
• Excellent analytical, problem-solving, communication, and training skills.

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