Sales Support – West – S$4200 (ID: 677772)

PERSOL; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading recruitment agency in Singapore is seeking a Sales Support professional to assist in industrial distribution sales. The role involves managing client relationships, processing sales orders, and ensuring excellent customer service. Ideal candidates will have a Diploma and 2-3 years of relevant experience, along with proficiency in MS Office. This position offers an opportunity to work in a dynamic environment with a focus on achieving sales objectives.

Qualifications

• Minimum Diploma in any discipline.
• 2 – 3 years of experience in similar function.
• Proficiency in MS office applications is a must.

Responsibilities

• Support industrial distribution sales efforts.
• Build and maintain relationships with clients.
• Conduct customer visits for excellent service.
• Assist with business development and promotions.
• Deliver customer support by phone and email.
• Process sales orders and manage inventory.
• Organize logistics for deliveries.
• Manage product returns and exchanges.
• Perform general office duties.
• Adhere to policies and regulations.

Skills

Sales support

Customer service

Relationship building

MS Office proficiency

Education

Diploma in any discipline

Job description

Responsibilities:

• Support and contribute to industrial distribution sales efforts to meet established sales objectives and targets.

• Build and maintain strong relationships and networks with current and potential clients.

• Schedule and conduct customer visits to ensure excellent service delivery.

• Assist the sales team with business development and promotional tasks, including lead generation, proposal preparation, presentations, and participation in industry exhibitions and events.

• Deliver customer support through phone and email communication, addressing inquiries and fulfilling service requests.

• Process sales orders and quotations, confirm pricing and stock availability, and monitor order progress and delivery status.

• Ensure inventory is accurate and adequately stocked by conducting routine cycle counts, restocking items, and reporting any inventory issues.

• Organize and manage logistics for deliveries and collections, including loading/unloading vehicles and ensuring on-time and correct product delivery.

• Manage product returns, exchanges, and warranty claims; handle credit notes and billing, and resolve customer complaints effectively.

• Carry out general office duties such as document filing, photocopying, scanning, and entering data into systems.

• Adhere to all organizational policies, procedures, and compliance with safety and quality regulations.

Requirements:

• Minimum Diploma in any discipline

• 2 – 3 years of experience in similar function

• Proficiency in MS office applications is a must

Interested candidates who wish to apply for the advertised position, please click on “Apply Now”.We regret that only shortlisted candidates will be notified.

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