Sales Support Specialist (Semiconductor)

Reeracoen Singapore Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A market leader in semiconductor solutions is seeking a Sales Support Specialist in Singapore. This customer-facing position involves managing the entire order lifecycle, from quotation through to invoicing. Candidates should have a Bachelor's degree and over 5 years of relevant sales administration experience, particularly in the Semiconductor industry. Proficiency in both English and Mandarin is required, along with expertise in MS Office and Oracle R12.

Benefits

AWS: 1 month

Global Bonus

Annual Leave: 18-21 Days

Medical Benefits & Insurance

Qualifications

• 5+ years in sales administration with expertise in Letter of Credit operations.
• 3+ years in the Semiconductor industry.
• High proficiency in Excel including VLOOKUP and Pivot Tables.

Responsibilities

• Prepare formal quotations and order acceptances.
• Support Sales team on deal structures and contract terms.
• Oversee the full customer order lifecycle from quote to invoicing.

Skills

Sales administration experience

MS Office proficiency

English proficiency

Mandarin proficiency

Education

Bachelor's Degree in Business Administration or similar

Tools

Oracle R12

Salesforce

Job description

Job title: Sales Support Specialist (Semiconductor)
Reference ID: 36758

Our client is the market leader in semiconductor test systems and equipment. The Sales Support Specialist (Semiconductor) is a customer-facing role that works closely with our Asia Sales organisation to manage and support secured business opportunities. This position takes ownership of the end-to-end Quote-to-Cash process, ensuring smooth order management while maintaining the company's financial integrity and compliance standards. The ideal candidate will deliver exceptional customer service and ensure operational excellence throughout the order lifecycle.

Reporting to the Manager

【Responsibilities】
-Prepare formal quotations and order acceptances, ensuring alignment with internal policies, compliance guidelines, and audit controls.
- Provide consultative support to the Sales team on deal structures, contract terms, and escalate issues to relevant business partners for resolution as needed.
- Oversee the full customer order lifecycle – from quote, build, and shipment, to invoicing – coordinating with stakeholders such as customers, Sales, factories, logistics partners, forwarders, Finance, and Legal.
- Monitor and manage shipment backlogs to support revenue goals, proactively identifying risks to order fulfilment or revenue recognition for management review.
- Handle revenue and accounts receivable (AR) activities, including Letter of Credit operations, in accordance with IFRS15 revenue recognition standards.
- Contribute to ongoing process improvement initiatives and support ad-hoc projects or high-volume periods as a collaborative and adaptable team member.

【 What you will receive 】
- AWS: 1 month
- Global Bonus (Depending on Company & Individual Performance)
- Car Allowance: For candidates who own a car, this will be shared further if shortlisted
- Annual Leave: 18 Days (Maximum up to 21 Days)
- Medical Leave: 14 Days
- Medical Benefits & Insurance

【Requirements & Preferences】

(Must)
- Bachelor's Degree in Business Administration, or similar
- At least 5 years of experience in sales administration with hands-on experience in Letter of Credit operations and AR
- 3 years of current or recent experience working in the Semiconductor industry
- Highly proficient in MS Office, especially Excel (VLOOKUP, Pivot Table, etc.)
- Experience in Oracle R12 system (order management)
- Proficient in both English and Mandarin(written and spoken) to support English and Mandarin speaking counterparts and customers
- Willingness to support global business needs during certain Singapore public holidays and weekends, with a paid day off provided in lieu.

(Advantageous)
- Experience using Salesforce (CPQ/Quoting Tools)

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We regret that only shortlisted candidates will be notified.

Registration No.: R1874034 (Niltasha Binte Ibrahim)
Recruitment Licence: 12C5051