Sales Support Executive (IT)

JULIAN GREY CORPORATE ADVISORY PTE. LTD.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading technology solutions provider in Singapore is seeking a Sales Support professional to enhance client engagement. In this role, you will manage customer inquiries, coordinate sales activities, and provide IT product information, ensuring an excellent customer experience. Ideal candidates will have 1-2 years of experience in sales support, preferably in the IT industry.

Qualifications

• 1-2 years of sales support or admin experience in the IT industry preferred.
• Good knowledge of IT products, services, and basic sales & marketing principles.
• Familiar with CRM systems and Microsoft Office (Word, Excel, PowerPoint).

Responsibilities

• Respond to customer inquiries and handle calls, messages, orders, and pricing in a timely manner.
• Prepare and follow up on quotes, proposals, and purchase orders supporting the sales team.
• Coordinate with suppliers and internal teams for smooth processing and delivery.

Skills

Sales Support

Customer Service

IT Product Knowledge

CRM Systems Familiarity

Microsoft Office

Job description

Company Profile
Julian Grey’s client is a growing technology solutions provider offering integrated IT services and business transformation tools to enterprises across various sectors. Known for delivering tailored, scalable, and performance-driven digital solutions, the company aligns its offerings closely with client objectives. In this role, you will be at the forefront of client engagement—driving sales activities, building trusted relationships, and delivering customized digital solutions spanning enterprise systems, IT infrastructure services, and business applications tailored to client needs.

Responsibilities

• Respond to customer inquiries and handle calls, messages, orders, pricing, stock checks, and warranty issues in a timely and professional manner.
• Prepare and follow up on quotes, proposals, purchase orders, delivery details, and consignment updates, while supporting the sales team with lead generation, appointments, and pipeline tracking.
• Coordinate with suppliers, vendors, and internal teams to ensure smooth processing, on-time delivery, and strong working relationships.
• Collaborate with the technical team to provide accurate product information to clients.
• Maintain up-to-date records of customer interactions, sales activities, and transactions in CRM systems.
• Stay informed on product knowledge, pricing, and promotional offers.
• Check and receive stock, verify quantities, and keep accurate documentation and filing.
• Support payment follow-ups, sales tracking, and assist with marketing events or promotions when needed.

Requirements

• 1–2 years of sales support or admin experience (IT industry preferred).
• Good knowledge of IT products, services, and basic sales & marketing principles.
• Familiar with CRM systems and Microsoft Office (Word, Excel, PowerPoint)

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Interested Applicants
Please WA Justine @ 9755 9161
Shortlisted candidates will be notified

Justine Lam Nyok Yuen
Reg No. R1218722
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568