Sales Support Executive (2yrs Contract)

Samsung Southeast Asia & Oceania; Singapore; On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a detail-oriented candidate to join their Mobile eXperience Business Planning team. This role offers the opportunity to engage in business planning and operations, focusing on managing sales and marketing budgets while collaborating closely with Product and Key Account Managers. The ideal candidate will excel in data analysis and customer communication, ensuring accurate claim processing and documentation. If you have a passion for operations and a knack for problem-solving, this position could be your next career move.

Qualifications

• Bachelor's degree with 2+ years of experience or an advanced degree.
• Ability to analyze data and manage budgets effectively.

Responsibilities

• Manage budget programs for the MX division, ensuring accurate planning.
• Communicate with customers to verify invoices and documentation.

Skills

Data Analysis

Budget Management

Communication Skills

Problem Solving

Education

Bachelor's Degree

Advanced Degree

Tools

ERP Systems

GSCM

MCS

Job description

Position Summary

The ideal candidate will join the MX (Mobile eXperience) Business Planning team. The role involves business planning and operations, including processing sales and marketing budgets, and collaborating with Product Managers and Key Account Managers.

Role and Responsibilities

1. Processing Marketing and Sales Budget Programs: Manage the MX division's budget programs for advanced planning and operation, guided by the Business Planning manager. This includes creating program details in ERP.
2. Transaction and Claims Management: Complete transactions and claims on time, manage and process external invoices and expenses, such as sales rebates, target incentives, promotional support, sell-in/out incentives, price protection, or payments via credit/debit notes to/from customers.
3. Data Analysis and Documentation: Analyze sell-out data from systems like GSCM and MCS, compare with partner claims, and ensure proper documentation with thorough verification to prevent fraud and errors.
4. Customer Liaison: Communicate with customers (distributors, direct, and indirect accounts) to verify invoices and documentation, ensuring accurate claim processing and record-keeping based on Key Account Managers' requests.

Skills and Qualifications

• Develops professional expertise by adhering to company policies and procedures.
• Handles problems of moderate scope, analyzing situations or data considering various factors.
• Uses judgment within established procedures to determine appropriate actions.
• Receives general instructions for routine work and detailed instructions for new projects.
• Typically holds a bachelor's degree with at least 2 years of related experience, or an advanced degree without experience.