Sales Support Executive

Main Duties and Responsibilities:

• Assist and support the office administrative duties in Sales & Marketing.
• Distribute and file all necessary documents and correspondence.
• Assist on maintenance and update of Team Members records for the business unit.
• Prepare proposals and contracts on behalf of managers to clients.
• Handle hotel room inspection.
• Handling day to day enquiries, feedbacks, quotation, coordinate and follow up with customers.
• Communicate and coordinate with internal business units.
• Managing documentation and administration.
• Build credibility and trust by providing value added services via your interaction with customers and a high degree of responsiveness.
• Participate in monthly meetings and proactively identify area for improvement.
• Apply business and process knowledge to manage/recommend alternate courses of action in handling day to day operations/problem solving.
• Attend weekly Sales & Marketing Meeting and take meeting minutes.
• Handle and maintain the inventory of all stationery and office supplies.
• Maintain complete knowledge of all Sales & Marketing matters.
• Perform all duties and responsibilities in a timely and efficient manner in accordance with established Hotel policies to achieve the overall objectives of the position.
• Establish and maintain effective employee relations.
• Maintain the highest standard of professionalism, ethics and attitude towards all hotel guests, clients, staff and employers.
• Maintain professional business confidentiality.
• Perform related duties and special projects as assigned