Sales Support Executive

PLURIUM TECHNOLOGIES PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading company in the trading industry is looking for a Sales Operations & Admin Executive to support daily sales activities and manage administrative tasks. The role involves collaborating with sales managers, ensuring effective customer communication, and maintaining order processes. Ideal candidates should possess prior experience in sales operations and strong organisational skills, with a dynamic and customer-oriented approach to service.

Benefits

Passionate team

Collaborative working environment

Career progression opportunities

Qualifications

• Previous experience in sales operations or administrative roles.
• Knowledge of B2B distribution processes.
• Proficient in Microsoft Office and CRM tools.

Responsibilities

• Support daily sales operations activities.
• Prepare quotations, purchase orders, and sales orders.
• Maintain and update customer information in the CRM system.

Skills

Communication skills

Organisational skills

Customer service orientation

Problem-solving mindset

Tools

Microsoft Office

ERP/CRM

Job description

Sales Operations & Admin Executive

The Sales Support Executive assists with daily sales operations and administrative tasks. Reporting to the Sales Director, this role ensures efficient operations by supporting sales managers, liaising with internal teams, customers, and vendors, and managing general office administration duties.

Responsibilities

Support daily sales operations activities

Prepare quotations, purchase orders, and sales orders

Assist the sales department with administrative tasks as required

Monitor pending orders and provide updates to customers

Ensure effective resolution of inquiries via phone and email

Maintain and update customer information in the CRM system

Check invoices and liaise with the finance department

Prepare reports and follow up to ensure timely payment

Purchase office supplies and coordinate with vendors

Assist in research and identification of new sales leads

Participate in communications and marketing initiatives

Requirements

Previous experience in similar roles (sales operations, customer service, admin executive)

Knowledgeable about distribution processes for B2B products in trading industries

Proficient in Microsoft Office and experienced with ERP/CRM

Excellent communication skills, both verbal and written

Dynamic, meticulous, and customer service-oriented

Strong organisational skills with a self-driven, problem-solving mindset

Benefits

Passionate team

Collaborative working environment

Central location (Ubi area)

Career progression opportunities