Sales Support/Customer Service Executive (Seafreight) - Up to $3700 -BUKIT MERAH

SEARCH PERSONNEL PRIVATE LIMITED; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading company in logistics is seeking a Sales Support/Customer Service Executive to assist in sales operations in Bukit Merah. The role includes preparing quotations, managing customer interactions, and coordinating with internal teams. Candidates should have a relevant diploma or degree and at least 2 years of experience in sales support within the logistics industry, with a strong command of Microsoft Office and CRM systems.

Benefits

14 days annual leave

Mobile allowance

AWS and bonuses

Qualifications

• Minimum 2 years relevant experience in sales coordination or support.
• Proficient in Microsoft Office applications.
• Bilingual in English and Mandarin for business communications.

Responsibilities

• Assist Sales Team in preparing quotations and proposals.
• Manage customer inquiries and feedback.
• Coordinate with internal departments for seamless order processing.

Skills

Microsoft Office

Bilingual (English and Mandarin)

Education

Diploma or Degree in Sales, Marketing or related field

Tools

CRM systems

Job description

• Position :Sales Support/Customer Service Executive (Logistic/SeaFreight Forwarding)
• Location : Bukit Merah (Few bus stops from Tiong Bahru MRT)
• Working hours : 5 days (Monday-Friday office hours)
• Salary (commensurate with experience): Up to $4200 + AWS +Bonus + Mobile + 14 days Annual leave
• Duration :Permanent
• Industry : Logistics/Freight - MNC

Main Responsibilities

• Assist the Sales Team in preparing quotations, proposals, presentations, and customer agreements.
• Manage customer inquiries, follow-ups, and feedback professionally and promptly.
• Coordinate with internal departments such as operations, finance, and customer service to support seamless order processing and service delivery.
• Maintain and update customer records, pricing information, and sales documentation in CRM or internal systems.
• Generate sales reports, track performance metrics, and support sales forecasting and budgeting activities.
• Schedule appointments, meetings, and follow-ups for the Sales Team.
• Support the onboarding process for new customers, including documentation and coordination.
• Ensure timely submission of billing, invoicing, and credit note requests in coordination with the finance team.
• Handle general administrative duties related to the sales process.

Requirements:

• Diploma or Degree in Sales, Marketing or a related field.
• Minimum 2 years of relevant experience in sales coordination or support roles in logistics, freight forwarding or related industries.
• Proficient in Microsoft Office applications (Excel, Word, PowerPoint) and familiar with CRM systems.
• Bilingual in English and Mandarin to liaise with Mandarin speaking associates in view of business communications

Email to [e-mail]

Do visit Search Personnel Pte Ltd for more job listings.

***We DO NOT charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Deputy Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.