Sales Support / Cordinator

SINOTRON UNITED PTE LTD; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading company in Singapore is seeking a Sales Support individual to provide comprehensive administrative and customer service assistance to the sales team. This role includes daily operational activities, order processing, data monitoring, and client communications. Ideal candidates will be self-motivated, skilled in negotiation, and comfortable using MS Office applications. Entry-level candidates are encouraged to apply.

Qualifications

• Entry level candidates are welcome.
• Must have strong negotiation and selling skills.
• Proficient in MS Office, especially Word and Excel.

Responsibilities

• Support sales team in daily administration tasks.
• Process sales orders and follow up with clients.
• Assist in preparation of shipping documents.

Skills

Negotiation skills

Customer service

Self-motivated

Education

Diploma in Business Administration

Professional Certificate

Minimum “O” level

Tools

MS Office

Navision system

Job description

Job Description: Provide sales and administrative support to Sales department (for International and Overseas sales) in managing the daily sales operational activities, covering full spectrum of sales administration, customer service, Import and Export management, sales and marketing support to sales team.

Main Responsibilities:

• Support sales team on daily administration

• Handle email/phone enquiries

• Process sales order and follow up payment with clients

• Update and monitor daily the Sales data system to support the Sales team forecast exercises.

• Coordination, monitor and troubleshooting assistance for client’s order, account statuses and other relevant problems.

• Coordination of shipping schedule.

• Preparation of shipping documents (commercial invoice, packing list etc.).

• Follow up with clients on the phone for administrative purposes.

• Assist in general administration duties and Ad-hoc duties assigned by superior.

Requirements:

• Minimum “O” level, Professional Certificate, or Diploma in Business Administration or equivalent

• No experience required; entry level is welcome to apply.

• Self-motivated and initiative individuals.

• Possess strong negotiation and selling skills.

• Must be able to manage a given set of territory and accounts.

• Provide good after sales & customer service.

• Knowledge in office supplies or office automation would be an advantage.

• Able to start work immediate or within short notice.

• Proficient in MS Office (Words, Excel…)

• Good verbal and written communication in English and local language are preferable

• Knowledge on Navision system would be an advantage