Sales Support Coordinator / Customer Service

Borr Drilling; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading company in drilling services is seeking a customer support representative to manage customer orders and inquiries. The ideal candidate will have at least a Diploma, 2 years of experience, and bilingual capabilities in English and Mandarin. This role involves coordinating shipping arrangements, preparing documents, and supporting the sales team. The position offers a 5-day work week and a dynamic work environment.

Qualifications

• At least 2 years of working experience.
• Good communication skills in both English and Chinese.
• Computer literate - ability to adapt quickly.

Responsibilities

• Process customer orders and provide day-to-day customer support.
• Coordinate shipping arrangements and prepare related documents.
• Support the sales team with quotations and interact with customers.

Skills

Communication skills

Customer support

Liaising skills

Education

Diploma

Tools

MS Office

Job description

Responsibilities

Responsible for processing customer orders and providing day-to-day customer support.

Coordinate shipping arrangements with customers, forwarders, or respective service providers.

Prepare shipping documents, packing lists, and other documents according to customs and customer requirements.

Attend to customers' inquiries and requests.

Liaise closely with customers and suppliers regarding shipment schedules and rescheduling.

Support sales team with the creation of quotation to customers.

Interact with customers to close sales.

Qualifications

Candidate must possess at least a Diploma

At least 2 years of working experience

Good communication skills in both English and Chinese

Able to liaise with customers in mandarin

Computer literate - ability to adapt to MS office, other software quickly

5 days work week